Business Marketing Strategy and Promotions• Developed and implemented promotional offer strategy for the postpaid business portfolio.• Partnered with cross-functional teams including operations, supply chain, GTM, finance, messaging, product management, analytics, consumer insights, pricing and more to ensure flawless execution. • Managed in-quarter business performance including tracking of results, preparing contingencies and plan iterations in a fast paced, competitive environment.• Was a key contributor on large, high-visibility projects including a new rate plan portfolio launch and Sprint/T-Mobile network and billing system integration.

Business Segment Marketing• Managed email and digital display marketing campaigns for targeted segments including education, military, and affinity programs.• Responsible for contracts, billing, and $7-9M budget for 12 marketing vendor partnerships.

Consumer Device Pricing and Promotions• Developed and implemented consumer marketing strategy and device promotions.• Created timely, accurate business cases for device promotions across multiple channels.• Tracked device promotions throughout the life cycle from offer development to overlay payments and post-mortem analysis.

• Led a team of 8 project managers responsible for $100M yearly in enterprise-wide projects.• Recovered an average of $86M per year in revenue leakage from 2006-2010 through strategic partnerships with Billing, Network, IT, Marketing, Care, Legal, and others.

• Created a provision to bill reconciliation between local and long-distance systems, resulting in $1.9M in revenue.• Managed a project to audit all Sprint local trunk groups, recovering $1.6M in revenue.

• Partnered with Sprint and Nextel post-merger management to create a standardized Revenue Assurance reporting system and process across the new organization for 100+ projects and $100M in revenue.

• Supported the requirements, development, testing, documentation, training, and implementation of a new billing platform, saving users 125 hours/month and processing $20M annually.

• Team lead to 2 Billing Support team members, responsible for training and daily ongoing direction.

• Managed billing, customer requests, ad hoc reporting, problem resolution, and new product/customer implementation.