Heidi Whitney Email & Phone Number

Greater Minneapolis-St. Paul Area

• Successful in delivering a high level of customer service in a fast paced and high pressure environment
• Effectively communicates with customers and resolves requests, questions and complaints
• Checks in customers and assists with reservations, ticketing and rebooking

Estes Park, Colorado

• Provided a variety of outdoor education programs that met Colorado state standards to over 100 school groups throughout a season
• Coordinated program schedules, booked recreation, lodging and adapted curriculum as needed
• Maintained a high level of guest service while meeting individual school goals and expectations

Greater Minneapolis-St. Paul Area

• Executed various promotional events on behalf of local clients and national artists
• Assisted the sales department in creating proposals and recaps of events
• Worked alongside Promotions Manager in creating creative event related activities tailored to each client
• Co-hosted weekly on-air segment highlighting local nonprofit organizations
• Acted as onsite photographer

Greater Minneapolis-St. Paul Area

• Hired and oversaw a committee of 12 students responsible for all publicity and advertising for more than 55 events throughout the school year
• Delegated tasks needed to execute all print, media, and guerrilla marketing to drive event success
• Worked alongside a team of directors to coordinate events
• Maintained the yearly budget for the committee