Manager, Customer Experience
Current
Nov 2023 - Present
AeroLeads people directory · profile
Heidi Williams Email & Phone Number
Manager, Customer Experience
at
T-Mobile
2 work emails found
@t-mobile.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager, Customer Experience
Location
Bellevue, Washington, United States
Company size
Who is Heidi Williams? Overview
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Quick answer
Heidi Williams is listed as Manager, Customer Experience at T-Mobile, a company with 77533 employees, based in Bellevue, Washington, United States. AeroLeads shows a work email signal at t-mobile.com and a matched LinkedIn profile for Heidi Williams.
Heidi Williams previously worked as Manager Program Management at T-Mobile and Senior Facilities Manager at T-Mobile. Heidi Williams holds Master Of Business Administration - Mba, Technology & Leadership, 3.98 from Colorado Technical University.
Company email context
Email format at T-Mobile
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{first}.{last}@t-mobile.com
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AeroLeads found 2 current-domain work email signals for Heidi Williams. Compare company email patterns before reaching out.
Profile bio
About Heidi Williams
Heidi Williams is a Manager, Customer Experience at T-Mobile. She possess expertise in project management, team leadership, leadership, strategic planning, project implementation and 27 more skills. Colleagues describe her as "I worked for Heidi as one of the vendors she managed for T-Mobile. In the short time that I worked with her team I was truly impressed with her attention to detail, and with the managed steps she took to streamline our service delivery. She truly protected her employer’s interests, and kept us on our toes! Her concentrated effort to make sure all dollars were earned and accounted for commanded admiration. It was a pleasure working with her and being able to learn from the time we worked together." and "Having worked closely with Heidi Williams at T-Mobile, I have had the privilege of witnessing her exceptional skills, dedication, and professionalism in facility and program management firsthand. Throughout our collaboration, Heidi has consistently demonstrated a deep understanding of facility operations, maintenance, and optimization. Her expertise extends to managing complex projects, programs and streamlining processes, and ensuring efficient utilization of resources. Heidi consistently exhibits an outstanding ability to assess situations promptly, identify solutions, and effectively implement them to enhance our team's performance. Beyond technical skills, Heidi exhibits exceptional professionalism and integrity. Their strong work ethic, reliability, and dedication to excellence are truly commendable. She is always willing to go above and beyond to meet deadlines, handle unexpected situations, and ensure client/team satisfaction."
Listed skills include Project Management, Team Leadership, Leadership, Strategic Planning, and 28 others.
Current workplace
Heidi Williams's current company
Company context helps verify the profile and gives searchers a useful next step.
T-Mobile
8 roles
Heidi Williams work experience
A career timeline built from the work history available for this profile.
Manager Program Management
Lead a team that drove a technology revolution with asset management, program management, vendor management, contract management. Created data and analytics that ensure our resources excel at performance, drive cost avoidance, vendor accountability cost controls, operational excellence and opex budgets for department. We were also responsible for the tools.
Dec 2021 - Nov 2023
Senior Facilities Manager
Capex managementRegional strategy Facilities platform implementationCost avoidance activities that results in savings upwards of over $15MSoW definition for preventive maintenanceVendor managementPortfolio Management
Oct 2019 - Dec 2021
Technical Project Manager Retail Technology, Retail Development
T-Vision deployment, retail stores, multiple markets1900 store new technology deploymentCost avoidance of $2.3M Annual through cost reduction activityRoot cause analysis that prevented a program failureOnboard and train new team membersSafety leaderRewards and recognition chairpersonDefined and developed vendor bid processDefined and developed purchase.
Sep 2017 - Oct 2019
Project Portfolio Manager, Pmo, Business Operations
Shared Services Group:-Oversaw and led standing up of planning and real estate portfolio (all real property, NFIS, leases, dispositions and acquisitions)-Managed the SOW definition of deploying company wide technology introduction for Boeing Licensed Transportation-Collaborated on standing up of portfolio for all shared services business units (105.
Aug 2015 - Sep 2017
Facilities Project Manager, Boeing Defense/Boeing Commericial, Puget Sound Sites
- Boeing Facilities-Managed 20+ buildings, 6 sites, 3 business partners
- Experienced in: Warehouse, office, chemical lab, computer lab, clean room, executive complex, production, yards and parking, roof’s, antenna’s, telco rooms, cranes, fall protection, tooling and equipment relocations.
- Projects include but not limited to: 1100 person relocation, wire shop relocation, energy star lighting upgrade, seismic upgrade to critical site building, seismic upgrade to 1Mil Gal water tank, generator install.
Jan 2013 - Aug 2015
Business Operations Coordinator, Project Portfolio Management
May 2010 - Jan 2013
Customer Account Executive
Nov 2008 - May 2010
Team & coworkers
Colleagues at T-Mobile
Other employees you can reach at tmobile.com. View company contacts for 77533 employees →
HR
Holly Reeves
Colleague at T-MobileChattanooga, Tennessee, United States, United States
View →
MG
Michael G.
Colleague at T-MobileBellevue, Washington, United States, United States
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SN
Steven N.
Colleague at T-MobileLynnwood, Washington, United States, United States
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RL
Rodolfo Lobos
Colleague at T-MobileChile, Chile
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NR
Natosha Ross
Colleague at T-MobileGreater Tampa Bay Area, United States
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SG
Shaleena Griffin Thornsbury
Colleague at T-MobileHillsboro, Oregon, United States, United States
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姚
姚东钢
Colleague at T-MobileGuangzhou, Guangdong, China, China
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KK
Krista K.
Colleague at T-MobilePort Orchard, Washington, United States, United States
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JN
Jerry Nam
Colleague at T-MobileWashington DC-Baltimore Area, United States
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MP
Miel Paul
Colleague at T-MobileSaint Lucia, Saint Lucia
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Holly Reeves
Colleague at T-MobileChattanooga, Tennessee, United States, United States
View →
MG
Michael G.
Colleague at T-MobileBellevue, Washington, United States, United States
View →
SN
Steven N.
Colleague at T-MobileLynnwood, Washington, United States, United States
View →
RL
Rodolfo Lobos
Colleague at T-MobileChile, Chile
View →
NR
Natosha Ross
Colleague at T-MobileGreater Tampa Bay Area, United States
View →
SG
Shaleena Griffin Thornsbury
Colleague at T-MobileHillsboro, Oregon, United States, United States
View →
姚
姚东钢
Colleague at T-MobileGuangzhou, Guangdong, China, China
View →
KK
Krista K.
Colleague at T-MobilePort Orchard, Washington, United States, United States
View →
JN
Jerry Nam
Colleague at T-MobileWashington DC-Baltimore Area, United States
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MP
Miel Paul
Colleague at T-MobileSaint Lucia, Saint Lucia
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3 education records
Heidi Williams education
Master Of Business Administration - Mba, Technology & Leadership, 3.98
Master'S Certification, Project Management
Bachelor Of Science - Bs, Business Administration Project Management, 3.8
FAQ
Frequently asked questions about Heidi Williams
Quick answers generated from the profile data available on this page.
What company does Heidi Williams work for?
Heidi Williams works for T-Mobile.
What is Heidi Williams's role at T-Mobile?
Heidi Williams is listed as Manager, Customer Experience at T-Mobile.
What is Heidi Williams's email address?
AeroLeads has found 2 work email signals at @t-mobile.com for Heidi Williams at T-Mobile.
Where is Heidi Williams based?
Heidi Williams is based in Bellevue, Washington, United States while working with T-Mobile.
What companies has Heidi Williams worked for?
Heidi Williams has worked for T-Mobile, Boeing, and Comcast.
Who are Heidi Williams's colleagues at T-Mobile?
Heidi Williams's colleagues at T-Mobile include Holly Reeves, Michael G., Steven N., Rodolfo Lobos, and Natosha Ross.
How can I contact Heidi Williams?
You can use AeroLeads to view verified contact signals for Heidi Williams at T-Mobile, including work email, phone, and LinkedIn data when available.
What schools did Heidi Williams attend?
Heidi Williams holds Master Of Business Administration - Mba, Technology & Leadership, 3.98 from Colorado Technical University.
What skills is Heidi Williams known for?
Heidi Williams is listed with skills including Project Management, Team Leadership, Leadership, Strategic Planning, Project Implementation, Program Management, Cross Functional Team Leadership, and Project Portfolio Management.
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