Heidi Wright Email & Phone Number

Central Region

Davison, Michigan, US

Glenview, Illinois, US

In my most recent role, I oversaw 20 facilities with 115 combined Physical Therapists (PTs), Occupational Therapists (OTs), and Speech-Language Therapists (STs) and a 12-member administrative staff. Our annual goals included maximizing annual revenue, achieving a 30% profit margin, and maintaining 90% customer satisfaction, 95% employee satisfaction, and.

Glenview, Illinois, US

Supporting Wellness and Healing in the Geriatric position Rehabcare was purchased by Select Rehab in the fall of 2020!

Kennett Square, PA, US

In my previous position, I presided over a 24-facility area with 80 total PTs, OTs, and STs and a 14-member management team. We were responsible for boosting our profit margin by 12% through aggressive referral and revenue growth strategies.I guided the area to increase our profit margin to 15% in my first year (125% of goal) and achieve 22% in the second.

Farmington Hills, Michigan, US

Multiple site management of day to day operations and HR issuesManaged 10 buildings (approximately 150 total staff therapists and 10 Therapy Program Managers)Coordinated treatment schedules to maximize staff efficiency.Set and managed therapy RUG levels.Initiated new part B programming to assist staff therapist to identify and meet the LTC clients.

South Africa, ZA

Managed a staff of 5 employees (PT, PTA, COTA, SLP, Rehab Tech)Coordinated treatment schedules to maximize staff efficiency.Set and managed therapy RUG levels.Improved internal processes through development of forms used on-site.Provided monthly chart audit to ensure compliance toward Agility standards.Developed and provided in-services for facility and.

Evaluation and treatment for the adult population within an acute care level 1 trauma center.Assessed appropriate patient dispositions with a multidisciplinary team.Restructured acute care daily notes for physical and occupational therapy.Staff scheduling for acute care occupational therapists under the direction

Provided treatment for children and adult population with developmental delay, learning disabilities, as well as children who are physically or otherwise health impaired.Assessed home environment and recommend structural changes and adaptive equipment to increase independence within the homeProvided home programs based on sensory integrative.

Troy, Michigan, US

Advised business partners of service failures and assisted in resolution.Customized business reports Communicated information to business on shipmentsStreamlined existing department processesDesigned and implemented employee training modulesReviewed employee performance assisting with ISO-9000 certificationFacilitated department improvementsParticipated in.