Heidi Johnson Email & Phone Number

Edmonton, AB, CA

Edmonton, Alberta, Canada

• Manage a national team of 3 purchasing managers and their 13 direct reports across 3 production sites (ON, AB, BC) in charge of ensuring every warehouse and production team has everything needed to fulfill customers.
• Increased employee engagement across the procurement operations team by 17%, by creating and maintaining an environment of mentorship and continuous improvement.
• Report weekly KPIs, financial updates, and progress on strategic direction OKRs (objectives and key results) to leadership to monitor performance and ensure the business is on track to meet short-term and long-term.
• Responsible for explaining and actioning any discrepancies discovered during weekly reporting.Participate in budget reviews and prepare and use TCO (total cost of ownership) calculations to dictate purchasing decisions.
• Collaborate with the people team to hire new staff and improved the recruitment process by redefining role core competencies and restructuring the interview process, leading to reduced turnover and high-performing hires.
• Developed and led the restructuring of a 15-person team from one national team to several distribution-center-based teams to improve operational efficiency.

Edmonton, Alberta, Canada

• Managed inbound logistics, procurement coordinators, and all ingredient buying through a high turnover, extreme growth period during the Covid-19 pandemic.
• Led the change management required to implement a rolling cut-off order model that reduced delivery times for customers and progressed HelloFresh’s broader business strategies.
• Ran weekly interdepartmental post-production meetings reviewing operational KPIs to collaboratively assign and track actions aimed at improving operations.
• Developed and maintained spend tracking and reporting for costs associated with our 13 third-party warehouses to create accurate budgets and work to reduce spend.

Edmonton, Alberta, Canada

• Oversaw the launch of a new distribution center in BC including preparing project timelines, conducting regular progress checks, highlighting blockers to launch and escalating issues, and supporting teams as needed.
• Onboarded 15+ new suppliers in Alberta and British Columbia by conducting market scans, evaluating suppliers, negotiating and developing contracts, and monitoring launches.
• Built and maintained mutually beneficial relationships with suppliers and helped them to grow their business alongside HelloFresh.
• Streamlined production operations by analyzing and determining which ingredients should be manufactured in-house and which should be purchased externally.

Edmonton, Canada Area

• Managed the general operations of a co-packer’s facility to produce all Western Canada boxes in a fast-paced, high-growth start-up environment.
• Secured all ingredients for a weekly rotating menu while managing and prioritizing an array of complex business problems.
• Developed forecasting models to communicate demand requirements to suppliers, ensuring that large growth swings were communicated and managed.
• Worked closely with cross-functional teams including culinary, production, marketing, logistics, and finance to ensure that all customers received their product while staying on-budget.

Calgary, Canada Area

• Supervised a team of 30 frontline production employees in a unionized environment.
• Updated and led pre-shift meetings for front line employees to communicate key issues and communications between shifts. Used as an opportunity to boost moral going into shift.
• Responsible for developing crewing schedules for production employees.
• Led Lean Six Sigma projects with specific focus on creatively improving machine package change procedures.
• Partook in period end inventory counts, gaining further understanding of inventory processes.
• Managed “on-hold” product to ensure it was re-worked where possible and disposed of properly when necessary.

Calgary, AB

• Exposed to many areas of a food supply chain including ordering and receiving ingredients, quality control testing and documentation, production, maintenance, warehouse, shipping, and delivery.
• Worked closely with the quality control department to prepare for food safety and GMP (Good Manufacturing Practices) audits, verify all critical quality checks daily, and optimize quality control procedures.
• Developed lasting relationships with frontline employees and peers by actively engaging with, and learning the business from them in a hands-on way.
• Responsible for inventory, ordering, and tracking shipments of quality supplies.
• Attended planning meetings to determine the optimal order, amount, and type of products to run to meet forecasted and actual demands.

Fort Saskatchewan

• Worked on a 10 member team that was responsible for proactive and reactive rotating equipment engineering.
• Estimated project costs, cost saving opportunities, and the overall effects of proposed changes to machinery operating conditions.
• Created ranking system to identify projects with the highest payback opportunity relative to effort to implement the change and developed solutions for top ranked candidates.
• Used historical data, firsthand accounts from operators, and performance calculations to identify and fix improperly sized machinery saving the company $200,000 initially and $60,000 a year subsequently.
• Wrote project implementation documents, oversaw the work to "right size" the machinery, and communicated the plan to all key stakeholders through morning unit meetings.
• Contributed to a culture of safety by leading one of the monthly site-wide safety meetings and partaking in safety walks on site.

Pangnirtung, Nunavut

• As a fellow with Engage North in its inaugural year, I worked for the Hamlet of Pangnirtung in Nunavut on finding opportunities to save energy in the municipal buildings..
• Collaborated on a two-member team to complete an energy efficiency audit of the municipality’s buildings and street lighting requiring the collection of field data and historic energy usage.
• Consulted with town council and community members to develop key project objectives, approve plans, and report on project status.
• Identified opportunities to reduce electricity cost and analyzed effectiveness of options using payback methods and community input.
• Planned and instigated trial phase of LED lighting program with three projects all of which had payback periods of less than two years.
• Wrote implementation document for Senior Administrative Officer, Hamlet Council, and Department of Public Works.

Lethbridge, AB

• Worked on a four member capital acquisition / technical team on projects relating to increasing efficiency and reducing costs of plant operation.
• Drafted and designed layout of new equipment using drafting tools and computer to illustrate how changes would affect work flow.
• Executed and assisted in all steps necessary for a capital project; including the preparation of Capital Appropriation Request forms and project closure.
• Supervised construction and management of projects by working with local vendors and contractors.
• Exposed to industrial robotic automation and manufacturing efficiency processes.
• Developed leadership skills through executing site wide presentations on the Zero Landfill Initiative.