Heidi B. Email & Phone Number

San Francisco, California, Us

We are on a mission here at LAUNCH to support founders and inspire innovation.Our small team of rebels puts on the largest startup conference in the world, the LAUNCH festival, Remote Demo Day, LAUNCH Scale, podcasts: This Week In Startups and The All-in Podcast and we run LAUNCH Accelerator and The Syndicate, the largest investing syndicate in the world. We invest millions of dollars into 40 promising founders a year, some of which go on to change the world. Most of these founders spend 14 weeks in our very intense -- but fabulously fun -- accelerator.

Us

This Week in Startups (TWiST) is a weekly show hosted by technology entrepreneur Jason Calacanis. The show reviews the latest news related to new technology startups, often featuring the founders of various internet companies as guests.

San Francisco, California, Us

Founder University is a 12-Week Course to Build an MVP and get your first users. We also produce the Founder University Podcast, which features tactical talks by founders for founders. Apply at: https://www.founder.university

We help small businesses strategize, create, implement and execute with scalable systems we build in:• Bringing products to market and full product lifecycles• Operations, including; customer service, compliance, legal, IP, purchasing, logistics, fulfillment, inventory control and ERP or fractional COO relationships • Human resources, including; talent acquisition, compensation and benefit packages, succession planning and payroll• Accounting• IT and IT infrastructure

Cupertino, California, Us

• Helped grow the Apple brand through unparalleled employee loyalty and customer service• Helped build, empower and inspire a large, high performing team of talented people from diverse backgrounds to deliver "Wow" to our loyal customers in both retail and genius bar experiences• Led the visual team in maintaining excellent visual standards throughout the store, which included all new product launches (original iPhone, apple TV, MacBook Air and others)• Used problem solving and people skills to help lead the Mac Specialist team on the sales floor in driving sales and attach rates• Led the back of house team in ensuring inventory, in store use bucket, cycle counts and return to warehouse numbers were accurate• Supported leadership by handling operational responsibilities

Plano, Tx, Us

Was responsible for managing the overall operations at a mid-volume center, including supervision of team members and the administration of center sales performance, profitability and customer experience objectives.• Achieved company objectives for sales and profit performance and customer experience objectives within the Center• Directed supervision of team members, including responsibility for:• Hired, trained and evaluated the efficiency and productivity of team members by establishing performance SOP's• Conducted regular Ops Reviews and Performance Appraisals, made recommendations for wage increases and promotions• Ensured compliance with SOP's as immediate supervisor of team members• Ensured the maintenance of fiscal reporting SOP's within center, including AR, inventory, daily sales recaps and daily bank deposits in full compliance with established company policies• Monitored direct marketing activities within center to achieve pre-established sales objectives including monthly marketing calendars, media advertising, specialized sales, in-store signage, etc• Recommended equipment and machinery required for efficient production operations and for monitoring inventory level of supplies and materials• Ensured Federal/State Law safety requirements were established within center• Ensured team members within center were consistently applying FedEx Office SOP's• Ensured center cleanliness and execution of internal processes, including monthly inventories• Provided quarterly reviews to district manager encompassing all aspects of the business• Suggested areas for improvement in internal processes along with possible solutions• Worked with senior management to reduce company costs/wastes, and to optimize profitability in areas of responsibility• Applied Quality concepts presented at training during daily activities• Supported FedEx Office Quality initiatives• Taught and encouraged team members to "Fulfill the Purple Promise"

Successful Negotiation: Essential Strategies And Skills - Certificate, Business

Bachelor Of Science - Business

Business