Senior Manager Merchant Sales - Lifemart
Spearheaded merchant e-commerce partnerships & strategic negotiations, generating over $1M in revenue & driving a 30% year-over-year growth for the LifeMart E-commerce discount platform.Directed the successful acquisition & implementation of HubSpot CRM, streamlining sales workflows, enhancing customer relationship management, & increasing team efficiency by 30%.Designed and optimized automation processes to implement the Zip workflow, improving internal logistics & achieving a 25% boost in operational efficiency & client satisfaction.Established 100+ merchant partnerships through expert contract negotiation, relationship building, & fostering mutually beneficial outcomes that strengthened the platform's value proposition.Partnered with internal Account Management team to enhance customer retention strategies, resulting in consistent monthly revenue generation exceeding $100K.