Heidi Carpita Email and Phone Number

- Completes routine/non-routine, complex projects, assignments which may include creating presentations, interview schedules, contracts, or other confidential documents- Schedules and manages on-site, off-site, and virtual meetings across US and international time zones- Organizes and maintain logistics of business travel and submits expense reports- Exercises negotiation skills to secure favorable terms and pricing agreements with vendors, hotels, caterers, and other service providers- Independently identifies and initiates process improvement across departments or function with limited direction- Maintains communication with all levels of management and employees, often dealing with confidential information- Coordinates internal and external meetings, set up conference calls and in-house meetings- Performs special projects and/or other functions to support the business proactively or as assigned- Demonstrates organization, multi-tasking, and prioritization skills in order to manage a workload of diverse tasks- Demonstrates tact and confidentiality when handling sensitive, confidential information

- Experienced full-time dedicated caregiver and personal assistant- Skilled in creating schedules, following commitments, and maintaining routines while prioritizing the child’s safety and happiness - Fostered one on one individual learning and exploration time to encourage confidence and readiness for school transition- Assisted Business Owner with special projects and event planning

Provided administrative and business support to the Senior VP of Human Resources, VP of Talent Acquisitions, and VP of Total Rewards as well as the HR Team (3 Directors, 7 Managers, and 7 Team Members).- Meeting management: internal and external meetings, conference calls, WebEx meetings, agendas, materials, audio/visual, catering, venues, ground transportation, keeping costs within budget, follow-up, etc.- Negotiated favorable terms and pricing agreements with hotels and resorts, vendors, caterers, and other providers for service at special events resulting in significant annual savings- Managed all aspects of travel arrangements: flight, hotel, ground transportation, visas, passport, expense reporting, etc.- Prepared presentations for all levels of management including the Board of Directors- Orchestrated on-site and global meetings, while ensuring respective meeting presentations and materials were proofread, finalized, and delivered in a timely manner- Ensured projects, assignments, and other activities were submitted to the VP on time and as required- Assisted in managing and monitoring the department office supply budget, including ordering and processing purchase orders, invoices, and check requests- Ran basic reports and assisted with various special projects- Scheduled interviews and assisted with the interview process and onboarding new employees; prepared new employee files and maintained HR file room. Exercised extreme confidentiality in handling highly confidential and sensitive information- Answered incoming telephones calls, screened calls, and answered inquiries from inside and outside the company regarding Human Resources matters- Coordinated office moves for company relocation from Deerfield to Lake Forest, including office layout and space planning

- Reported directly to the VP of Global Human Resources. Facilitated effective communication as the “point of contact” between the VP and her five direct reports- Acted as the liaison and maintained open lines of communication among senior executives, board members, stakeholders, middle management, and administrative staff- Proactively managed complex calendars, appointments, and events on-site and globally- Coordinated and arranged complex international and domestic business trips- Managed business expenses including business credit card; created and processed expense reports to reconcile and generate on-time payment- Expedited and tracked urgent packages, opened mail, sorted and distributed office mail- Reviewed, assessed, and monitored follow-up activities on various correspondence to ensure timely communication- Provided backup support to the President as needed- Organized and maintained all filing systems for the VP, additionally answered telephone calls and escalated appropriately to drive resolution