Heidi Clarris, Gaicd Email & Phone Number

Melbourne, VIC, AU

Belrose, New South Wales, AU

UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB

UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB

UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB

The opportunity to shift into a healthcare and care research role at Bupa was too good an offer to refuse. Providing advanced market research and consumer insights prior to stepping up to research manager, I’m 100% committed to delivering health and care research frameworks that respond to consumer and community needs. As team leader of a crew of research.

AU

• In my final months at PTV, I took on an acting general manager (research director) role while continuing as research manager in System Usage. Four research and analytics teams then became part of my project management.
• I drove forward the design and implementation of a research program still used now to determine and help prioritise customer-centric transport initiatives and projects, based on return on investment.
• I was integral to an improvement in PTV project evaluation strategies, collaborating with senior stakeholders to devise research and analytics programs that measured the impact of network and service changes.

AU

• As part of Department of Transport (DOT) restructure, a separate PTV business unit was created which I was invited to move into. As research manager of System Usage, I continued in my team leader capacity to ensure the.
• I initiated research program development techniques to reduce ambiguity in market research findings –has since been used by both the bus and tram industry, and Department of Treasury and Finance.
• As research manager, I customised quantitative research programs to better evaluate and plan for major transport projects.
• I drew on my research strategist strengths to significantly contribute to the redesign of PTV’s bus networks, via the delivery of astute and actionable market research findings.

Adelaide, South Australia, AU

• Previously Department of Transport (DOT)Seizing a short-term opportunity to take on a senior management role in social policy, I leveraged my long-term business management experience to lead a team of senior policy.
• As team leader and manager of social policy, I was heavily involved in an internal change management program involving a team restructure and an inaugural, legislatively compliant business plan.
• My team successfully achieved departmental recognition and prioritisation of ground-breaking Aboriginal Action and Inclusion Plans, following intensive negotiations with senior decision-makers.
• Based on my proven ability to efficiently manage departmental personnel and policy, I was nominated to act as Director, Economic, Spatial and Social Policy Branch for four weeks in September 2012.

Adelaide, South Australia, AU

• Previously Department of Transport (DOT)After 18 months at DOT as a team leader who intermittently acted in the research manager role, I was promoted to the latter when it became available. Using my extensive expertise.
• I introduced a team-designed Public Transport Information Hub to strengthen the influence and impact of significant market research findings – became one of the most visited intranet pages across DOT.
• As research manager, I oversaw the design and rollout of interactive data products such as Safe Statements, which improved user understanding and translation of market research results.
• Tapping into my research program development expertise, responses to the DOT People Survey significantly increased (<30% to 87%) after I helped redesign it, which was then used in executive director KPIs.

Adelaide, South Australia, AU

• Previously Department of Transport (DOT)Moving into a B2C market research team leader role at DOT, I felt excited at the prospect of program managing more community focused research. Such research program development.
• My research management and stakeholder engagement strengths helped cement stronger relationships with key stakeholders such as Metlink, equating to a broader reach of research findings.
• I oversaw a significant expansion of the Annual Passenger Counting Research budget, with the research program doubling in monetary value, and two new staff subsequently approved and appointed.
• My team rolled out a Customer Experience Performance Regime, a market research program providing quantitative research results that assisted in improving public transport perceptions and experiences.

Melbourne, VIC, AU

• Promoted to a partnership (research director) role at the start of 2008, I became one of Forethought’s five partners responsible for developing the business and its market positioning, in compliance with company.
• I doubled the revenue of the company’s healthcare account via the delivery of insightful and actionable market research results, involving proactive team leadership and innovative research strategies.
• As testimony to my establishment of strong relationships and market research credibility, I facilitated numerous internal strategic workshops for senior and executive staff within client businesses.

Melbourne, VIC, AU

• Promoted to a client-facing research manager, research strategist role within 18 months of commencing at Forethought, I enthusiastically took on my new research program development, team leader and business growth.
• Confirming my research management capabilities and my career’s healthcare emphasis, I was invited by a large pharmaceutical client to run an internal market research training course for their staff.
• I consistently contributed to the development of improved, client customised research methodologies to increase account revenue, including segmentation of medical professionals for a healthcare client.

Melbourne, VIC, AU

Within the first year of commencing at Forethought, I was fast-tracked to a senior analyst role involving higher level contributions to research program development and impactful market research insights. In line with this, I managed research analysis advancements related to both the quality and value of analytical outputs, such as a review and upgrade of.

Melbourne, Victoria, AU

Commencing in this role after I’d completed my PhD in Philosophy, I was responsible for the design and execution of medical research projects, including a five-year postdoctoral fellowship awarded to less than 10 scientists across Australia. I was also heavily involved in the development of research funding proposals, where success relied on the quantity.

Company Directors Course

Doctor Of Philosophy (Ph.D.), Neuroscience

Bachelor Of Science (Honours), Pathology

Bachelor Of Science, Neuroscience

Diploma, Psychology