Heidi Hale Email & Phone Number

I am a resourceful, action-oriented product development professional with a big picture orientation supported by reason and logic. My dedication to enhancing and enabling internal and external customer experience through technology solutions is possible by being alert to changing environments and my ability to act quickly to get results. I demonstrate a never-ending search for self-knowledge with an acute ability to see the positive in every situation. My motto of, “If it isn’t scheduled, it isn’t getting done” highlights clarity of thought, focus, organizational skills, and my decisive and industrious nature. Product Development & Strategy My work with Agile, SCRUM and SAFE software development methodologies allows me to manage daily project goals and product schedules, adjust expectations, and set priorities for the team. I use action research constructs to understand stakeholder and internal team perspectives for the conception, planning, development and validation of online products. I enjoy the practice of active and long-range thinking and planning for the development of technology roadmaps. --Technologies:JIRA - Pendo - Productboard - Asana - Google Analytics - Qualtrics - Salesforce – Radian6 – Google App Engine – Moodle (LMS) – Alfresco (CMS) – Daptiv – Planbox – DocuSign – CampusVue (SIS) – Google Site Administration – Office 365 - Visio – Survey Monkey – SmarterMeasure – Tutor.com – Adobe Creative Suite – Google Apps – Creately – Evernote

Listed skills include Distance Learning, Enrollment Management, Student Recruiting, Academic Advising, and 19 others.