Heidi Carver Email & Phone Number

Greater St. Louis Area

Offensive Security | Exploit | Penetration Testing

Greater St. Louis Area

Identity, Access & Endpoint Security EngineeringDocumented common requests for elevated rights on endpoint via privileged access management productDeveloped improved policy change management process for privileged access management on endpointsIdentified policy creation opportunities using privileged access tool to assess application usage on all global endpoint assetsDeployed anti-virus scanning tool for network attached storage file systems across five unique domains servicing the North, Central and South America, the United Kingdom and EuropeIdentified improvement opportunities for better access hygiene in Active Directory using PowerShellImproved user management for Governance, Risk and Compliance risk identification and acceptance database using Active Directory Security Group Syncing to define user roles in databaseVulnerability & Exploit Management EngineeringRefreshed false positive review process, including improved research standards to include vendor security advisories, NIST and Mitre vulnerability records, investigation documentation and shortened cycle timesCreated automated search functions for known, previously confirmed and approved false positives. Automated creation of previously confirmed false positive summaries deliverable to infrastructure teams to assist in the assessment of vulnerabilities assigned to networking assetsLeveraged research documentation to assist scanning product vendor in improving vulnerability checks for Cisco Network components resulting in fewer false positivesDeveloped ruby scripts to apply large numbers of false positives to assets not bundled in asset groups within systemScripted system health checks and monitoring to prevent unexpected outages due to hardware failuresDeveloped automated windows server patching for systems running applications requiring special care in server reboot order and steps prior to patching

Greater St. Louis Area

Responsible for managing the support of EHI's PeopleSoft Financials, Rental Financial System and Bill Delivery Solutions including:Change communicationChange planning and implementation within productionSolution Performance Monitoring and ReportingInfrastructure and Application MaintenanceSolution health and efficiencyHighlights (so far 😎):Led an effort to reduce Rental Financial System batch cycle run times by more than 50%, enabling the team to consistently meet SLA Developed formulas to calculate rate of success and effectively communicate progress with management team Created a celebatory environment by defining clear metrics for success and reviewing progress with team Created templates to communicate complex situations, scheduled maintenance, problems and incidents - teams have modified and adopted these across the orgSet up JIRA and Confluence sites and users for several application teamsDeveloped close partnership with Tools Team to promote user adoption and assist with Project Administration Trained others in Agile concepts Atlassian tools are based onLeveraged relationships to move teams from reactive to proactive approach in performance monitoring

Greater St. Louis Area

Configuration & Release ManagementFinancial & Administration Systems

Greater St. Louis Area

Manage administration of the Long Life Family Study Project including budgeting, project tracking and schedulingEvent planning and coordinationManage project data security, organization and sharing where appropriateReview resource contracts and develop alternative solutions as neededDevelop progress reports for grant funding body and monitoring boardMaintain Manual of Operating ProceduresOrchestrate and lead group brainstorming sessions for change management, project kickoff and implementation Coordinate presentation development for NIA and NIH for project grant renewalInterface with executive primary investigators and their staff to ensure all tasks are completed on timeServe as central location and point of contact for all inquires regarding Long Life Family Study

Responsible for Website Design, Marketing, Public Relations, Social Media Strategy and Implementation, Promotional Materials and Event Coordination.

Alliant Techsystems; Major responsibilities include strategic planning to support overall organizational objectives both internally and externally for a division consisting of five manufacturing facilities; with additional customer outreach facilities in Virginia and North Carolina. Internal strategic planning encompasses employee engagement programs, organizational changes, policy and procedure change management, productivity improvement initiatives, employee recognition and encouragement of interdepartmental teamwork. External communication strategic planning includes maximizing brand recognition through paid media placement, Government relations, community involvement projects and corporate giving, approving images, collateral and artwork supporting Business Development in advertising and trade shows, public relations, press releases, protecting company image, branding and culture within customer, investor and competitor audiences.

Major responsibilities included supporting executive staff of eight, including the company President, serving as company point of contact for Department of Defense contract administration, external legal team, Public Relations Firm and other consultants, communicating delegated tasks from executives to their respective staff members, screening calls and maintaining email, tracking commitments made by Executives and follow-up, administrative support: developing documents, editing, maintaining and communicating confidential information between executives and external stake holders, making urgent decisions in the best interest of the company when senior executives were unavailable, assisting in communication of strategic initiatives to management and external stake holders, manage special projects that support strategic initiatives as requested by Executives including staffing and training.

Major responsibilities included hiring, staffing and staff development, legal correspondence and accounting, overseeing all aspects of company's marketing, advertising, public relations and community involvement initiatives, general management and special events coordination.

Bachelor Of Arts, History, Magna Cum Laude

Certification, Project Leadership And Team Motivation

Organizational Psychology

Associate In Arts, 2004

Certification, Micro-Computer Applications