Heidi Epperson Email & Phone Number

Lewisville, Tx

● Actively participated in developing HR strategic goals and recommended HR process and procedures to aid in achieving these goals.● Enhanced client’s HR department through researching and earmarking issues and then taking proactive leadership on HR initiatives via processes and procedures and management training.● Enhanced client’s HR performance through analysis of HR data and statistics and leverage of current tools and resources.● Set-up and communicate HR procedures in line with client’s company objectives.● Collaborated with Leadership to create and convey efficient and effective processes on talent acquisition and talent management.● Carried out tactical execution of recruiting, training, and retention of highly skilled employees.● Created and organized succession agenda for each department leader.● Regulate process involved in salary review and analysis and compensation equity.● Worked together with Leadership Team to develop supervisors and managers ability to enhance their own team through consistent use of growth and coaching model.● Supervised HR Staff to include Payroll and First Impressions team.

Dallas/Fort Worth Area

Oversee personnel payroll changes in company HRIS data base (ADP/Oracle). Facilitates Exempt and Non-Exempt payroll and time collection processes. Interface with management to implement company policies and procedures for employment, benefits, terminations and leaves of absence. Manage and implement disciplinary procedures. Maintain ADP and HR Oracle modules as needed. Conduct New Hire Orientations and Exit Interviews. Benefits administration including 401(k) reporting and compliance, salary change and termination reports. Support New Hire On-Boarding process. Workers Compensation reporting and compliance. Comprehensive knowledge of state employment laws (employment, CFRA and EDD and State Disability requirements). Monitor OSHA/Safety Compliance Reporting. Monitor and submit unemployment claims. Administer training and development of company personnel.

Garland, Tx

Internationally respected manufacturer and distributor of fitness equipment, saunas, and spas with 250+ employees between two manufacturing plants and a corporate office.Created a paperless payroll process by implementing a new electronic process for requesting time off, approving time off and requiring 100% participation in direct deposit.Assisted in designing company intranet to use as an employee portal for company announcements, benefits materials, policies and procedures, and forms.Improved eligibility and waiting periods for company benefits to attract and retain talent.Significantly reduced overtime costs by implementing biometrics time clocks, new payroll and time & attendance software.Implemented new policies such as paid time off, attendance policy, internal job postings, employee recognition, security, and dress code policy.Created and conducted management training regarding conducting performance appraisals, sexual harassment, effective communication, and employee motivation.

Fort Worth, Tx

Cellular phone repair company based out of Pennsylvania, a subsidiary of The Signal, awarded the Verizon contract and tasked to open and staff a new facility in Fort Worth.Managed on-site staffing agency with start up company to successfully ramp up from 5 employees to over 250 employees.Implemented new security and badge system, Lenel OnGuard.Implemented new payroll and time and attendance software for labor cost tracking while reducing labor costs.Developed and designed new hire orientation presentations, company policies and procedures and employee job descriptions.Implemented common merit date and process for performance appraisals.Increased 401(k) participation by conducting employee education courses.

Pompano Beach, Fl

One of the largest wholesale alarm monitoring and security service companies in North America as a leading provider to hundreds of thousands of residences and businesses in partnership with thousands of independent security alarm dealers. Administered company benefits and new hire orientation.Implemented process for recruiting, testing, interviewing, hiring and training all new employees. Developed and designed training curriculum as well as handled candidate’s completion of the hiring process to include the employment verification, drug tests, criminal background checks, fingerprinting, and state license registrations.Created coaching and counseling all employees for their 90-day probationary period on procedural errors, behavioral issues, attendance problems, and any other area not meeting the requirements of the position. Ensured code and law adherence for the center and all employees governing commercial and homes security monitoring stations under Federal and state laws.