Heidi Swanson Email & Phone Number

Providence, Rhode Island, United States

Wakefield, Rhode Island, United States

· Assists members with all facets of service that the Credit Union offers.· Facilitates operational procedures that support Credit Union members and staff.· Provides information on all Credit Union products and services to members and potential members as appropriate.· Efficiently responds to member inquiries by understanding the issue, gathering.

Coventry, Rhode Island, United States

· Provided customer service to clients from concept to completion of custom countertop projects.· Furnished clients with product knowledge of natural and manufactured stone, ensuring satisfaction with their choice.· Delivered excellent customer service that guaranteed proven ongoing sales and repeat customers.· Supported consistent communication with.

Warwick, Rhode Island

• Partnered with and supports in the development and strategic planning for Relay For Life Events and other ACS Events. Currently running six Relay For Life events in Rhode Island.
• Utilized project management skills to provide training and direction to volunteers on fundraising events and keeps appropriate income and donor records for those events
• Cultivated volunteer leadership as needed to identify and secure sponsorships; develop strategies and manage overall event details… Show more
• Cultivated volunteer leadership as needed to identify and secure sponsorships; develop strategies and manage overall event details
• Acted as a credible resource person able to represent and implement all aspects of American Cancer Society fundraising programs (event planning/implementation, cancer awareness, etc.).
• Collaborated in a team effort to help achieve the goals of volunteer recruitment, advocacy, and income development, including interfacing health initiatives programs with local fundraising events.

Providence, Rhode Island Area

• Assisted with facilitating donor, alumni, parent, student, and development events, including cultivation and recognition events for audiences varying from 40 – 2500, and outreach to Providence and Boston President's.
• Coordination and direction of volunteers for large-scale events including facilitating on-site and off-site registrations for assigned events
• On-campus event logistics management such as organizing catering orders, signage… Show more
• On-campus event logistics management such as organizing catering orders, signage production, furniture and linen rentals, event location set-up and break-down, custodial and audiovisual scheduling
• Relationship cultivation with on- and off-campus partners, service providers, vendors, alumni, and donor prospects
• Point of contact for event inquiries from the College community

• Provided sales and service support to assigned accounts throughout the United States and Canada
• Supported outside sales team by generating quotes for existing products
• Managed product brochures, data sheets and the web site, to promote new products and to implement changes to existing products; maintained price lists by market segment, including weekly reviews for margin, accuracy.
• Managed press release program for Retail Automation segment
• Performed… Show more
• Performed competitive analysis by product type, including price points, through web-based research Show less

· Developed professional rapport with students, preparing them for job search· Formed relationships with organizations to develop job opportunities for graduates · Provided placement assistance to graduates and monitored their progress · Conducted professional development training to students and graduates including resume writing and interviewing.

October 2006- Enterprise Account Manager ISR- Eastern PennsylvaniaDecember 2008 American Power Conversion by Schneider Electric West Kingston, Rhode Island· Managed 75+ reseller accounts in Eastern PA.· Assisted with territory team’s goal of reaching $8.4 million in annual sales.· Drove, developed and maintained business relationships with enterprise level.