EmergiTel is one of the fastest growing recruitment/Consulting companies in Canada. A full solution provider for Staffing, Outsourcing, Consulting and Training Services specializing in the IT and Telecom Industry. EmergiTel has a proven track record of providing outstanding staffing/consulting solutions to Canada’s top telecommunication companies in following areas: * Design, Build, Maintenance and Support of Core / RF / Transport Networks (2G/3G/4G) * IT Services (Business… Show more EmergiTel is one of the fastest growing recruitment/Consulting companies in Canada. A full solution provider for Staffing, Outsourcing, Consulting and Training Services specializing in the IT and Telecom Industry. EmergiTel has a proven track record of providing outstanding staffing/consulting solutions to Canada’s top telecommunication companies in following areas: * Design, Build, Maintenance and Support of Core / RF / Transport Networks (2G/3G/4G) * IT Services (Business Analysts, Software Developers, QA specialists and Database administrators) * Wireless, Wireline & Broadband Testing * Project ManagementEmergiTel excels in building long term relationships with our clients and contributing in the career growth of our employees to provide the best value to our Customers, Employees and Shareholders. Show less

• Oversight of Procurement in all Towers for the account in support of the CDE (Client Delivery Executives) • Escalation Point to find root cause and resolve procurement issues for the account• Client Escalation Point for procurement expedites.• Disposition of Assets relating to the wind down of the account. The research and assessment of assets and their location for sale and return to the client. • Project management for internal projects in support of the CDE… Show more • Oversight of Procurement in all Towers for the account in support of the CDE (Client Delivery Executives) • Escalation Point to find root cause and resolve procurement issues for the account• Client Escalation Point for procurement expedites.• Disposition of Assets relating to the wind down of the account. The research and assessment of assets and their location for sale and return to the client. • Project management for internal projects in support of the CDE • Processing PO requests. Oversight for financial approvals up to 100K.• Project equipment logistics, ensuring equipment is available for project use.• Track and ensure POs are RA’d (Receipt Acknowledged) against invoices for all Maintenance and Labor for the vendor to be paid in a timely manner.• Cost Savings redeployment of equipment instead of buying net new at a savings of 15M annually.• Manage, review and audit multiple inventories to ensure equipment is utilized or brokered at end of life.• Asset Management ensuring equipment is asset tagged and loaded in the Inventory systems.• Develop and deliver training to various teams and provided on-going support.• Help shape process and procedures, finding efficiencies and streamlining corporate bureaucracy.• SOXA (Sarbanes Oxley Act) – Lead team tasked annually to find and report the location of 97K Assets. Based on requirements provided by Asset Life Cycle Management Team. Show less

• Oversight of team of 15 field services agents across North America, ensuring that appropriate coverage was maintained and SLAs (Service Level Agreements) met.• Weekly Team SLA Metrics produced weekly metrics for the client and leadership • Single Point of Contact for issue resolution client facing, addressing outstanding issues or new requirements.• Training and documentation created/delivered training to various audiences from CEO’s to the client. Created how to videos for the… Show more • Oversight of team of 15 field services agents across North America, ensuring that appropriate coverage was maintained and SLAs (Service Level Agreements) met.• Weekly Team SLA Metrics produced weekly metrics for the client and leadership • Single Point of Contact for issue resolution client facing, addressing outstanding issues or new requirements.• Training and documentation created/delivered training to various audiences from CEO’s to the client. Created how to videos for the client on various topics: Mail, remote access etc. • Vendor Billing assisted the Business Finance group in ensuring that billing for equipment purchases were valid and correct prior to processing.• Canadian perspective for an American account in regards to billing differences and Canadian Vendors. Show less

• Day to day management of the corporate messaging system• Integration of two corporate messaging systems, process and procedures after corporate merger• Account creation, deletion and restore, troubleshooting and problem resolution• Development and delivery of corporate training program

• Day to day management of the corporate messaging system• Conversion from MS Mail to Microsoft Exchange • Account creation, deletion and restore, troubleshooting and problem resolution• Development and delivery of corporate training program. Delivered training both one on one and group settings to various users including CEO and upper management• Innovated personalized training delivered to desktops that reduced after-hours support calls by 60%

• Records management for corporate law department of six lawyers• Law librarian organizing, disseminating and cataloguing all types of library resources• Providing direction and research resources• Converted manual filing system to electronic check out system, reducing lost files by 89%• Prepared legal documents related to conveyancing, trademark, copyright, Incorporation and dissolution• Assisted Corporate Secretary in preparation for Board of Director Meeting, Committee… Show more • Records management for corporate law department of six lawyers• Law librarian organizing, disseminating and cataloguing all types of library resources• Providing direction and research resources• Converted manual filing system to electronic check out system, reducing lost files by 89%• Prepared legal documents related to conveyancing, trademark, copyright, Incorporation and dissolution• Assisted Corporate Secretary in preparation for Board of Director Meeting, Committee Meetings; including agendas and minutes• Day to day office correspondence Show less