With an entrepreneurial spirit I bring 15+ years of hands-on knowledge, leadership and a willingness to improve operations through thoughtful analysis of data and innovative strategies. Driven to provide best-in-class Operations, be a Model of Leadership and be/support an Employer of Choice.Value-Add Skills:Strategic & Visionary; Change Management; Servant Leader; Service-Centric; P&L ManagementFast-Paced/High Growth; Confident Decision Maker; Customer Advocate; Compliance; TrainingMarketing & Market Analysis; Policy & Procedure Development; Due Diligence; Business Acumen; Employee of the Year Nominee; detail-oriented; problem-solver; cross-functional team leader; Emotional Intelligence; Lean Certified; Multifamily Executive (MFE) Rising Star of the Year NomineeOverall responsibilities and industry experience includes but is not limited to Director roles with focus on business operations, budget, collections, compliance duties, team development, human resources, sales and training. Niche market experience includes SFR, new construction, lease-up, student housing, and Renovations. Other areas of career success include consulting, creating and implementing company policy/procedure manuals along with the design of marketing and industry relevant training and recognition programs to aid in employee/ career mentoring and development.*Salesforce Lightening * Microsoft Office Applications *Yardi *Rently *CoreLogic *Conservice/REO *Power BI *Looker *RenoWalk *RentCafe Business Operations: Housing Specialtyemail: hcgaley@gmail.com