Heidi Helfand

Heidi Helfand Email and Phone Number

Building High-Performing Teams that Change @ ViQi Inc
Heidi Helfand's Location
Los Angeles Metropolitan Area, United States, United States
About Heidi Helfand

I consult with companies that want to build products faster, using a collaborative, lean-agile approach.My background spans multiple roles and domains, from writing and interaction design, to technical project management, to agile coaching and executive leadership. I have worked at several SaaS startups that went public or got acquired, such as Procore Technologies, AppFolio and Expertcity/GoToMeeting. I am the author of Dynamic Reteaming, a book that reveals the people-focused patterns and tactics that enable fast-growing or fast-shrinking companies to thrive. I share my insights and expertise as an invited, international keynote speaker at various conferences and events.

Heidi Helfand's Current Company Details
ViQi Inc

Viqi Inc

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Building High-Performing Teams that Change
Heidi Helfand Work Experience Details
  • Viqi Inc
    Advisor, Software Productization
    Viqi Inc Feb 2024 - Present
    Santa Barbara, California, Us
  • Dynamicreteaming.Com
    Principal Consultant And Coach
    Dynamicreteaming.Com Aug 2015 - Present
    I coach software leaders and teams through organizational change while we build incredible software. I typically coach and focus in three areas:-advising managers and executives on how to apply transparency and inclusion within their organizations as they go through growth or attrition.-consulting on how teams can become more efficient and deliver faster by breaking down their work more effectively, controlling their workflows daily, and reflecting/experimenting on how they can work differently to get more throughput. -coaching the collaboration between engineers, designers and product managers so they all succeed together and build software with an inclusive approach.
  • C Infinity Solutions
    Advisor
    C Infinity Solutions Dec 2023 - Present
    San Francisco, Ca, Us
  • Zoolatech
    Advisor
    Zoolatech Oct 2023 - Present
    Miami, Florida, Us
  • Artium
    Svp Of Strategy & Innovation
    Artium Apr 2023 - Oct 2023
    Santa Monica, California, Us
    At Artium I was in client development focused on top of funnel, evangelism and prospecting. Artium is a software consultancy based in Santa Monica that builds custom software. It's an extreme programming XP consultancy. Artisans join client teams and pair program to build software together, while simultaneously teaching better ways of working in order to build high performing teams.
  • Kin Insurance
    Vp Of Engineering
    Kin Insurance Jun 2021 - Oct 2022
    Chicago, Illinois, Us
    I joined Kin, a direct-to-consumer insuretech startup, as VP of Engineering Growth to help the tech team triple in size. Along the way I became VP of Engineering and collaborated with others on building various programs including hiring and onboarding, organizational design and change, apprenticeship, management, career laddering, DE&I, portfolion kanban with probabilistic forecasting, org communication strategy and more. Our teams built systems to support the marketing and sale of insurance, state expansion and regulatory change, accounting and claims.
  • Procore Technologies
    Director Of Engineering Excellence —> Director Of Product & Technology Excellence
    Procore Technologies May 2017 - Jun 2021
    Carpinteria, Ca, Us
    I was the 800th employee at Procore. I coached and facilitated teams that grew big and split, and went through other reorgs as the tech org more than doubled in size during this timeframe. A career highlight of mine was co-designing an onsite for 350 people using open space and liberating structures, resulting in the creation of a myriad of guilds leading to improvement initiatives generated by team members. Another key initiative I spearheaded was the diffusion of lean/kanban probabilistic forecasting techniques across 25 teams.
  • Appfolio, Inc.
    Principal Agile Coach -> Director Of Agile Coaching
    Appfolio, Inc. Jun 2007 - Aug 2016
    Santa Barbara, California, Us
    I was the 10th employee at AppFolio where we created software for property management companies and law firms. I focused on tech enablement and agile coaching. In tech enablement, I was the first recruiter and helped hire, onboard and retain countless engineers over 9 years. I also created and ran an engineering onboarding and mentorship program. I also made a lot of contributions to AppFolio's company culture. One enduring accomplishment was creating and managing our twice-per-year hack day innovation event which to this day results in incredible product features, internal tools and even the occasional video game machine or trebuchet. I also regularly planned annual overnight relationship strengthening Tech Retreats where we went white water rafting, camping on the Channel Islands, and even to Disneyland. As an Agile coach at AppFolio we practiced XP and scrum, trained by pivotal labs. Our teams paired and switched pairs as we evolved into a larger company. This was reteaming at its finest. Along the way I hired and managed 5 internal Agile coaches and built the internal Agile Coaching group at AppFolio where we practiced Lean/XP/TDD from the start.
  • Citrix
    Senior Technology Project Manager -> Manager Of Technology Project Management
    Citrix Aug 2001 - Jun 2007
    Fort Lauderdale, Fl, Us
    The first startup I joined was acquired by Citrix. By this time I had already morphed from an interaction designer into a technical project manager. I collaborated with engineers, designers and product managers who were on the initial teams that were building GoToMyPC.com, GoToMeeting.com, and GoToWebinar.com. In this role I managed software development schedules, and facilitated communication between engineering and product as well as other departments to get the releases done. Over time I built the first group of technical project managers at the company and became a manager for the first time. The group grew to about 5 project managers at the time.
  • Expertcity.Com
    Web Editor --> Interaction Designer
    Expertcity.Com Aug 1999 - Aug 2001
    I was the 15th employee at Expertcity.com, the startup that was bought by Citrix where we invented GoToMeeting and GoToWebinar. I was hired in as a writer and wrote and edited text on our marketing web sites and within our software. I then shifted into interaction design. I created countless web flows and wireframes in conjunction with engineers and visual designers on the team. We were building a marketplace for live tech support called expertcity.com. That product failed. The company pivoted. During the pivot, I was able to be part of the small, independent team that invented GoToMyPC.

Heidi Helfand Skills

Agile Methodologies Saas Scrum Software Development Project Management Leadership Cross Functional Team Leadership Team Building Cloud Computing Event Planning Coactive Coaching Consulting Agile Project Management Kanban Extreme Programming

Heidi Helfand Education Details

  • University Of Illinois Urbana-Champaign
    University Of Illinois Urbana-Champaign
    Computer-Assisted Language Learning
  • University Of Iowa
    University Of Iowa
    Linguistics/Spanish

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What company does Heidi Helfand work for?

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Heidi Helfand's current role is Building High-Performing Teams that Change.

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What schools did Heidi Helfand attend?

Heidi Helfand attended University Of Illinois Urbana-Champaign, University Of Iowa.

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Heidi Helfand has skills like Agile Methodologies, Saas, Scrum, Software Development, Project Management, Leadership, Cross Functional Team Leadership, Team Building, Cloud Computing, Event Planning, Coactive Coaching, Consulting.

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