Heidi Gibbs Email & Phone Number

Quality control testing for manufacturing facilityTrained new employees to perform laboratory tests and data entry.Data entry using Microsoft Office SuiteMaintained N.C. state certification for antibiotic testing.

Responsible for maintaining and updating database using information gathered from 1300 members. Develop manual for office database. Provide support to Chamber staff for database operations. Create PowerPoint presentations for board meetings. Assist with special projects for preparation of event materials. Manage event registrations and check in.Coordinate staff calendar.Coordinate member directory on Virginia Chamber of Commerce website.Process payments for membership investment, publications and events.Provide written and oral communication with chamber members.Assist the public with telephone inquiries and publications.Inventory supplies and place orders with multiple vendors.Maintain postage meter. Process ingoing and outgoing mail.

Provide customer assistance at circulation including charging and discharging of library materials, collecting money for fines and lost or damaged materials. Register new library customers in library system, paying strict attention to accuracy.Direct part-time associates when supervisor is unavailable with library operations, customer service skills and time management.Complete specific assignments including setting up an Access file for the Friends of Dumbarton Library. Established and maintained records for the volunteer hours. Assisted with computer classes. Completed training courses for internal and external customer service, Microsoft Word, Access, Excel and Outlook.Operate and service equipment including 3M self-check machine, photocopier, Accounts Payable Machine (APM), multi-line telephone system and other office equipment as necessary. Receive and distribute U.S. mail and materials coming for other branches in the system.

Trained new employees and helped them develop skills with customer service and framing. Completed customer orders from design to finished product. Inventoried stock and supplies and placed orders for materials needed.

Trained new employees to perform laboratory tests and data entry.Worked with the Market Administrator compiling butterfat averages for 150 producers each month. Calibrated laboratory equipment.Maintained files using Microsoft Office, Word and Excel.Conducted Laboratory inventory on production samples and laboratory supplies. Calculated fees for milk producers.Member of the Milkco's Safety Committee, conducted safety inspections.Maintained N.C. state certification including licenses to test milk, potable water and microbiological and antibiotic testing.

Worked with patrons using the LS-2000 and Innovative Systems.Helped maintain reserves.Provided customer assistance with check-out of materials and payment of fines. Maintained and serviced equipment including copiers, microfiche and microfilm readers, and computers.Shelved materials.