Heidi J. Fisher Email & Phone Number

Laguna Hills, Ca

HR Advisors provides everything for HR from specific human resource needs, training and materials to managing the entire HR department for companies large and small. Unlike other HR consulting firms, we provide basic turn-key solutions to help companies meet their HR requirements as well as design and manage complex comprehensive programs for managing and supporting larger staff and organizations

Laguna Niguel, Ca

Owner/operator of retail wine shop and tasting bar with annual sales of $320,000. Conduct marketing efforts, manage administrative functions such as 200 member Wine Club database, website maintenance, menu maintenance and bookkeeping using QuickBooks. Plan, coordinate and conduct public and private events, including off-site trips for Wine Club members. Prepare and serve food and wine orders, developed and maintain cleaning and sanitizing procedures. Train and supervise two part time employees. Certified Food Handler Trainer.

Rancho Cucamonga, Ca

Conducted union avoidance training and employee surveys for this leading labor relations firm, helping businesses manage change in the workplace. Provided hands-on assistance to managers solving difficult human resources and labor relations challenges.

Irvine, Ca

Executive leadership of Human Resources department for a publicly traded national long term care provider of 30,000 employees with Board reporting responsibility. Managed an HR department of 30 HR professionals nationwide.• Member of executive management team that orchestrated the company’s emergence from Chapter 11 bankruptcy status. • Restructured field and corporate Human Resources function, relocated corporate function from New Mexico to S. California for greater accountability• Redesigned employee benefit package resulting in reduction of 35% savings to the company• Implemented corporate Compensation function, online supervisor training programs • Led multiple process improvement workgroups to reorganize internal processes for greater efficiencies and cost savings• Key player in the acquisition and integration of two long term organizations at the corporate and field levels

Santa Ana, Ca

Established Human Resource function for inaugural dental practice Management Company, operating in a multi-state environment.• Designed and implemented employee health insurance programs, 401(k) plan, and other fringe benefits.• Managed all labor relations responsibilities, negotiated and administration of union contracts.• Developed recruitment programs for dentist and field staff positions.• Authored and implemented Human Resource policy and procedure manual.• Reduced worker’s compensation claims and costs by 65% through education, safety and recognition programs.• Conducted ongoing management training programs.

San Juan Capistrano, Ca

Managed full service Human Resource department for a multi-state long term care provider.• Authored new Human Resource Policy Manual and Employee Handbook.• Integrated 17 newly acquired facilities • Implemented performance evaluation and compensation programs at corporate office.• Negotiated and administered facility union contracts.• Managed employee benefits group• Conducted management training programs, provided employee relations advice and support to facility and corporate managers and employees.

Tustin, Ca

Provided employee relations advice and support to facility and corporate managers and employees.• Selected by executive management for Reengineering team; analyzing long term care facility operations, developing new operational model for implementation.• Developed employee recognition programs for the Corporate office.• Conducted Employee Opinion Surveys, including action plan for improvement.• Successfully guided facility management in reducing employee turnover from 85% to 60%.• Designed and delivered management training programs.

Orange, Ca

Established and managed Human Resources department for mid-sized computer software development & hardware maintenance firm.• Implemented management training program company-wide.• Developed company-wide salary administration program.• Implemented Affirmative Action Plan and developed recruitment program to meet goals.• Expanded and improved employee benefit programs for the Western Region.• Developed New Employee Orientation program.• Implemented Drug Testing program for field locations.• Automated HRIS employee database. • Reduced employee turnover from 14% to 8%.

Certificate, Personnel Management/Employee Relations

Ba, Business Administration