Heidi Fox Email & Phone Number

Boston, MA, US

San Francisco, California, US

I'm currently seeking a new role as a Software Engineering Manager or Director. My background is in robotics, machine learning, and natural language processing. I am adept at conflict resolution, stakeholder management, and mentoring and coaching of direct reports. I am a formally trained product owner who has lead teams through Agile transformations.

Charlestown, Massachusetts, US

• Manager and Agile Product Owner for RightPickTM robotic piece-picking system for warehouses.
• Grew team from four to nine engineers. Successfully advocated for promotions for several engineers.
• Maintained high retention rate through challenging times. Helped navigate company through significant personnel changes that included both individual contributors and senior management.
• Established cross-functional collaborative environment through mentoring and coaching to enhance soft skills. Collaboration challenges were both inter-personal and inter-team.
• Acted as Product Owner for three Scrum teams with different mandates, including basic infrastructure, core product features, and special modifications for customers. Managed Agile transformation/adoption.
• Brought several large projects to completion, including a new version of the product, and the integration of an industrial arm.

Charlestown, Massachusetts, US

• Brought customized RightPick system online for a new customer who later executed a follow-on contract.
• Contributed to storing logs onto Google Cloud instead of on-premises. Created and modified bash scripts for authentication, moving logs to the cloud and then to Google Drive folders for further processing.

Eindhoven, North Brabant, NL

• Manager of a team of engineers (including one remote member and one contractor) who work on the backend ranking system for the location search platform. Worked closely with associated teams in Frankfurt, Berlin.
• Conducted performance reviews; assigned pay increases and bonuses; made hiring decisions; integrated new team members (including another manager); set objectives; gave career coaching; conducted sprint planning.
• Worked closely with Product Management and customers on defining and estimating time to implement requirements, answering RFQs, and prioritizing tasks. Collaborated with partner companies on joint projects.
• Managed development and productization of several new features.
• One of several Product Owners in charge of creating a new microservice implementation of our product based on Docker and Kubernetes which integrates with the company’s Open Location Platform (OLP) and will support.
• Helped integrate the Local Search team with the Geocoder team to form a new, unified team, each with very different cultures and ways of working.

Eindhoven, North Brabant, NL

* Contributed to design and development of the machine learning-based map search engine which replaced the original rule-based engine, resulting in significant improvements in search results, starting from with the first release.* Led effort to define training and test data annotation guidelines, rating schema, quality standards, and front-end logging.

• Contributed significantly in effort to extend product to languages other than English - Evaluated and selected for purchase third-party software for character encoding conversion, Chinese word segmentation, Chinese.
• Incorporated new data sources into the place database, normalizing data to fit existing schema.
• Improved accuracy of place matching algorithm.

Providence, Rhode Island, US

Conducted research in the area of statistical machine translation. The system translates from Czech to English using syntactic dependency information in addition to simple word-word statistics.

- Designed and implemented information extraction (IE) servers for use in an intelligence analysis environment.- Designed and implemented server side of client-server protocol between IE servers and clients (e.g. an Oracle database).- Trained users in NLU Shell, a system for building IE applications. Training culminated in creation of a working IE system..

- Researched and developed a statistical text relevance classification preprocessor for the PLUM information extraction (IE) system.- Designed and implemented the first entity recognition component of the PLUM system.- Participated in several Message Understanding Conference (MUC) evaluations. Contributed at virtually all levels of processing (text zoning.

Providence, Rhode Island, US

Performed research into variations of the probability model of a statistical parser.

S.B., Computer Science And Engineering

M.S., Computer Science

Ph.D. Program, Abd, Computer Science