Writer
CurrentWriting of editorial, educational, and interest based topic articles published to DemandMedia's top profile client websites.
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@aeternisconsulting.com
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Heidi Joy is listed as Writer at Demand Media at Demand Media, a with 485 employees, based in Minneapolis, Minnesota, United States. AeroLeads shows a work email signal at aeternisconsulting.com and a matched LinkedIn profile for Heidi Joy.
Heidi Joy previously worked as Writer at Demand Media and Owner at Aeternis, Ltd.. Heidi Joy holds Hdi Certified Knowledge Manager (Kcs), Knowledge Management from Hdi Certified Knowledge Manager (Kcs).
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Over 10 years of experience in the IT and Financial Services industry with a focus on ITIL Process leadership and Knowledge Management.My objective is to participate in a contemporary environment where improvement, re-engineering, and efficiency modeling is supported, and the challenges are creative and complimentary to the business overall vision.Specialties: Knowledge Management and assessment, process design, technical writing and document design, communications, information auditing, service desk implementationI also operate a sister company focused on creative services & solutions including web development, social media, SEO, and Copy Editing.
Listed skills include Demand and Information Technology.
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Writing of editorial, educational, and interest based topic articles published to DemandMedia's top profile client websites.
Aeternis Consulting: # Strategic Consulting, including business plan & sales strategy development.# Advising new businesses on formation of business structures, online identity, and social media practices.# Knowledge Management strategy, process design, and solutions development.#Professional Copy Editing and Technical WritingAeternis Creative: # Brand development, web site traffic growth, web site UI and advertising revenue, graphic design, SEO and copy editing.
• Responsible for managing intellectual capital and the custodian of Knowledge Management practices in the organization• Encouraged individual learning and innovative thinking • Implemented training plans and incentives • Determines what technology is needed for the knowledge management effort and assists client in implementation of these technologies. • Put processes in place in order to facilitate the creation of organizational learning. • Measured the impact of knowledge management on the business and conducted maturity reviews• Developed tools and interfaces for knowledge storage and delivery
• 2005 Vendor Services Award• Lead Level 2 Service Desk operations• Interface with client and technology partners on new release, change, and problem management initiatives• Management of technical assets• Development and ongoing management of training, skill assessments and technical documentation• Responsible for hiring of new analysts in conjunction with contract management• Oversight and quality assurance reviews• Design and delivery of monthly, quarterly, and yearly reports
• Conducted research and analysis of existing and new business• Developed compelling new business proposals• Participated in project and implementation planning
Other employees you can reach at leafgroup.com. View company contacts for 485 employees →
Jessi An Jass
Colleague at Demand MediaHuntington Beach, California, United States
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Kristen Gerovac
Colleague at Demand MediaWake Forest, North Carolina, United States
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Raju Dmd
Colleague at Demand MediaIndia
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Richard Palmer
Colleague at Demand MediaAtlanta, Georgia, United States
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Jenna Pope
Colleague at Demand MediaRancho Cucamonga, California, United States
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Nikolay Danev
Colleague at Demand MediaLondon, England, United Kingdom
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Stacy Affleck
Colleague at Demand MediaPhiladelphia, Pennsylvania, United States
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Rebecca Hinton
Colleague at Demand MediaStatham, Georgia, United States
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Richard Tindal
Colleague at Demand MediaFalls Church, Virginia, United States
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Eileen Sweeney
Colleague at Demand MediaLos Angeles, California, United States
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Activities and Societies: Photography Club Croaticum - Foreign Culture Group
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Heidi Joy works for Demand Media.
Heidi Joy is listed as Writer at Demand Media at Demand Media.
AeroLeads has found 1 work email signal at @aeternisconsulting.com for Heidi Joy at Demand Media.
Heidi Joy is based in Minneapolis, Minnesota, United States while working with Demand Media.
Heidi Joy has worked for Demand Media, Aeternis, Ltd., Ameriprise Financial, Cdi Business Solutions, and Cdi It Solutions.
Heidi Joy's colleagues at Demand Media include Jessi An Jass, Kristen Gerovac, Raju Dmd, Richard Palmer, and Jenna Pope.
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Heidi Joy holds Hdi Certified Knowledge Manager (Kcs), Knowledge Management from Hdi Certified Knowledge Manager (Kcs).
Heidi Joy is listed with skills including Demand and Information Technology.
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