Heidi E. Email & Phone Number

Henderson, Nevada, United States

Pittsburg, California, United States

• Identifying and dispatching ERS on site for potential and confirmed medical and environmental emergencies. Coordinate with various community agencies during emergency situations.• Position entails high diligence, quick decision-making skills, efficient assessment of emergency situations, with professional customer service skills and discretion during security sensitive situations.• Daily contractor interfacing, record keeping, and approval of all personnel on site, including driving privileges, administrative building access, and plant occupancies through risk analysis and security procedures.• Creation of work orders through SAP with follow up ensuring facility safety and scheduling maintenance and outside vendors as necessary, while adhering to all policy and procedure processes.

Southern California

www.QuickPaws.support • Developed and executed targeted content marketing strategy to engage with motorsports enthusiasts and increase brand visibility, resulting in increased market share and competitive advantage. • Managed sponsorships and B2B activation for EHP Racing. • Utilized extensive social marketing tools to build substantial national following. • Designed and implemented strategic business plan objectives with marketing partners to create social responsibility program resulting in considerable donations towards animal welfare.

San Diego County, California, United States

• Quickly and efficiently respond to incoming calls and faxes, identify how best to assist while following all HIPPA sensitive PHI requirements. • Document recorded calls in appropriate tracking systems, handle/escalate calls per procedure. • Conduct insurance verifications to understand if patient’s prescribed therapy is eligible for coverage. Coordinate prior authorizations, investigate alternative insurance coverage, and funding sources on behalf of the patients per the program specifications. • Process patient applications of various complexities and follow the programs specifications to determine their eligibility. Place follow up calls and respond to enquiries from patients and/or healthcare providers.• Consult with partner distributors and pharmaceutical manufacturers to request products per the program’s guidelines and track shipments.• Coordinate the order and transfer of prescriptions based on their degrees of urgency to specialty pharmacies as appropriate.• Stay familiar with the marketplace and the insurance options available for patients. Educate patients on the available options as appropriate.• Assist with training new team members by shadowing/reverse shadowing them and serving as a data checker by reviewing data entered in the program’s tracking system. • Maintain a professional, calm, and friendly demeanor. Express thoughts and instructions clearly in both verbal and written communication.

Southern California

Managed large team of independent representatives.Marketing through multiple social media outlets. Trade show attendance. Inventory management.Health and Wealth made possible through Isagenix. www.RaisingACEs.isagenix.com

Big Bear Lake, Ca / Inland Empire, California / Lake Havasu City, Az

• Monitored processes and procedures, insuring they met all compliance regulations for agencies including federal, state, CHP, Sheriff, DOT, DMV, motor carrier, pull notice, and hours of service requirements. • Assembled realistic budgets based upon changing costs and fees.• Recruited applicants, screened resumes, coordinated both phone and in-person interviews, and performed background screenings on potential candidates. • Organized and executed all new hire, security, and payroll paperwork and processes. Maintained payroll information by collecting, calculating, and entering data. Assured health insurance and workers compensation plans were cost effective, active, and updated.• Examined and evaluated personnel performance reviews to recommend advancement or address productivity concerns. • Wrote professional memorandum, letters, and marketing copy. • Forecasted workforce requirements based on daily workload and company targeted goals. Organized and published all work schedules.• Coordinated meetings as the company's main contact to review contractual obligations. Reviewed all incoming contracts and service agreements for correct pricing and information and audited as necessary. Negotiated and finalized contracts with new and existing vendors. • Oversaw inventory and supply purchases. Scheduled all necessary site and fleet maintenance, manufacturer recalls, and insurance related repairs. • Implemented a QuickBooks accounting system to reflect accurate financial records. Created quarterly and yearly balance sheets to track fiscal health.

Ontario, California, United States

• Managed an inventory of claims to evaluate compensability/liability.• Established action plan based on case facts, best practices, protocols, regulatory issues, and available resources.• Planned and conducted investigations of claims to confirm coverage and to determine liability, compensability, and damages.• Assessed policy coverage for submitted claims and notified the insured of any issues; determined and established reserve requirements, adjusted reserves, as necessary, during the processing of the claim, referred claims to the subrogation group or Special Investigations Unit as appropriate.• Assessed actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.

Yucaipa, Ca

• Negotiated sales and purchase contracts on behalf of clients. • Created virtual tours of homes listed, increasing amount of offers, while providing potential buyers with additional exposure to properties. • Developed and maintained relationships with clients through personal customer service. Functioned as liaison between buyers and sellers to ensure positive experiences for all involved parties.• Provided creative financing options for non-traditional buyers.• Remained informed on mortgage rates and related real estate news. • Informed home buyer of the sales, construction, and warranty processes.

Big Bear Lake, California, United States

San Bernardino, California, United States

Hemet, California, United States

Yucaipa, California, United States

Redlands, California, United States

Redlands, California, United States

Cashier, photo lab, Health & beauty, night stock

Fontana, California, United States

Bachelor Organizational Leadership, Business Administration And Management, General, 4.0

Activities and Societies: Honor Society Recipient

Associate'S Degree, Business Administration And Management, General

General Studies

Diploma, General Studies