Heidi Silvast Email & Phone Number

Helsinki, FI

I have the pleasure of working with versatile teams within Miltton, helping our clients in multiple business areas from digital marketing and website projects to strategic partnerships and customer experience projects.Project Manager 05/2021-08/2023Senior Project Manager 08/2023-

Helsinki, Finland

I worked in sales at the Finnish National Gallery: the Ateneum Art Museum, the Museum of Contemporary Art Kiasma, and the Sinebrychoff Art Museum. My main responsibilities included establishing and introducing wholesale processes in B2B sales and commercialising museum services. During my first year working with the wholesales, I managed to raise the.

Helsinki

Venuu is a Finnish start up listing different venues for both corporate and private event organizers to rent out. It was my responsibility to make sure our clients (B2B) made the most out of the service. I was in charge of the customer experiences of the biggest clients, such as hotel and restaurant chains. I sold our new products and features to our.

Nervanderinkatu 3

As the Customer Service Manager of the Kunsthalle Helsinki I was a member of the executive committee and my main areas of responsibility included serving to my best abilities the different customer groups of the Kunsthalle. I took part in strategic planning and development of the Kunsthalle.During 2014 I carried out the project of totally renewing our.

Kalevankatu 18 B, 00100 Helsinki

I worked with Helsinki Photography Biennial 2012 but I also with other projects (such as Art Fair Suomi) that VTL organizes. As the producer I divided my time between international logistics, partner communication, PR, planning of the events, grant submissions, advertising etc. The biennial was realized during March-April 2012. I worked also as a gallery.

I worked for a few years (part-time while also studying) in Lyyra Oy as marketing assistant. In Lyyra my tasks varied from events planning and execution, to creating content for the web service, managing the digital newsletter, and communicating with our main corporate partners. I also co-created the student event "Taidetta meille! / Art for us!" with.

Master Of Science (Economics And Business Administration) / Ktm, Marketing

Thesis: Is there more to it than posting a status update? - Customer relationships in social media; context of Finnish art museums

Extensive Minor Subject, Art Theory, Criticism And Management

Bachelor Of Science (Economics And Business Administration) / Ktk, Marketing + Computer Science And Finnish Language And Communication