An ambitious self starter with extensive experience in customer service, primarily in hospitality and tech start-ups. Quick to learn new policies and systems while working to keep the company profitable and the customer coming back. Comfortable managing projects and guiding teams toward a common goal with fluid communication. Passionate about start-up settings + willing to put in the extra work necessary to help a company thrive. Focused on customer perception of the company at all times and capable of creating a positive experience out of negative situations.Specialties: social media, digital marketing, WordPress, project management, team coordination, customer service, Salesforce, Zendesk, document design, copy writing, one-on-one training, training plans/guides, documentation, event planning, hospitality, tourism, food service
Listed skills include Social Media, Marketing, Social Media Marketing, Social Networking, and 23 others.