Heidi Lee Email & Phone Number

New York, Ny, Us

• Specializing in capturing life’s moments through event and editorial photography.• Select Clients: Appear Here, Brookfield Place NY, Citibank, Day One Agency, Everlane, GoDaddy Social, Paper Magazine, Red Bull, Urban OutfittersWebsite: heidilee.nycInstagram: @badtzxo

Philadelphia, Pennsylvania, Us

• Developing and implementing social media marketing strategy to supplement recruitment efforts, increase awareness and drive traffic to hiring events for URBN Supply Chain.• Successfully spearhead campaigns on social media platforms including Facebook and LinkedIn, effectively increasing attendance and job offer rate at hiring events.• Engage with users on sponsored posts, strengthening customer relationships.• Utilized ad performance reports to track engagement and draw conclusions on user data.

Woodbury, Minnesota, Us

• Manage client accounts/expectations including class scheduling and cancellations, studio membership assistance, concerns, sales and new client experience.• Efficiently and effectively respond and follow up on client inquiries by telephone, email and in studio.• Facilitate and maintain studio operations, cleanliness and supply/retail inventory.

Brooklyn, New York, Us

• Created a warm and welcoming experience for every customer. • Dispensed product knowledge and educated customers about specials and new product. • Troubleshot and resolved customer service issues regarding special orders and product dissatisfaction. • Trained new baristas. • Cleaned and restocked front and back of house areas.

• Cultivated the INDX community by sourcing talent using internal database, Bullhorn and LinkedIn.• Extended invites to candidates to join the digital networking platform.• Imparted guidance and tech support for new and current members.• Maintained and updated the INDX talent database.

Philadelpia, Pa, Us

• Ideated and executed social recruiting strategy to passively source talent and consistently deliver an exceptional recruiting experience.• Created, sourced and curated content to promote new store openings, open positions, job fairs and showcase employees on social media platforms (Instagram and Twitter).• Tracked and analyzed user engagement and used data to generate reports and adapt content strategy and calendar accordingly.• Grew the @workatUO Instagram account following from 0 to 5,000 followers within 6 months of inception.• Provided live support by responding to comments and questions on social media channels.• Monitored and responded promptly to incoming emails on the workatuo.com career site.

Philadelpia, Pa, Us

• Led full recruitment life cycle, from sourcing strategies, talent recruitment, offer letter preparation and on-boarding.• Coordinated and efficiently scheduled a high volume of on-site, phone and video interviews for multiple hiring managers, recruiters and other business partners.• Met and greeted candidates during on-site interview days.• Communicated and delivered feedback to candidates and hiring managers throughout entire recruitment process.• Maintained and upheld integrity of applicant tracking system.• Developed and cultivated productive relationships with multiple teams and candidates with the highest level of professionalism and confidentiality.• Acted as trusted advisor to leadership teams on employee relations issues and concerns.

Philadelpia, Pa, Us

• Led and managed staff and operations in 3 New York locations (Garden City, Long Island, Elmhurst, Queens and East Village, NYC). Supervised 4-5 managers and sales team consisting of 25-40 associates.• Developed and implemented operational and training processes to achieve and surpass store shrinkage, sales, conversion and payroll goals.• Identified and cultivated talent leading to long term careers at UO.

Philadelpia, Pa, Us

B.A., Journalism

Education record