Heidi Ellis Email & Phone Number

St Joseph, Michigan, United States

Perform notarial services for verification of signatures, witness signings and documentation.

St. Joseph, Michigan

Producing various art pieces & jewelry using glass tile, stained glass and various other mixed media. Also working in stitch work and fiber art.

St Joseph, Michigan, United States

I am a working novelist. Currently writing fiction and in the process of self-publishing.

Benton Harbor, Michigan Area

Coordinated benefits enrollment processing with third party company, in addition to performing detailed audits of their transactions.Processed insurance enrollments, terminations and qualifying event changes through various health insurance vendors, via website and forms.Responsible for contacting carrier services to resolve issues.Designed and utilized relational excel spreadsheets to track volume of transactions processed.Designed and produced Benefit Guides to be used at Open Enrollment. Bound presentations for client meetings.Produced reports to track data for client companies via database software. (Employee Navigator) Processed renewals using Benefit Point Software. Helped audit post-Open Enrollment changes and data checked for discrepancies between company enrollment records and vendor billing. Responsible for scanning and disseminating commission statements to national accounting locations.Also responsible for ordering supplies for the office.

Greater Chicago Area

Assisted IT Vice President in maintaining network, phones, PCs, software, printers and all related technology for 100 insurance Brokers.Programmed and designed company intranet and external website, including design of online Employee handbooks and all electronic information dissemination.Assisted with migration from Exchange 5.5 to Exchange 2003 rollout & migration from Windows NT to Windows 2003 domain controller server, in addition to aiding in installation of three additional servers.Provided training support for all new software rollouts (AMS Sagitta, Producer Plus, iChannel).Set up all new PCs with company burn and re-burned older machines for re-launch.Created and maintained all monthly tracking spreadsheets for company Override, Sales Tracking and new business.Maintained and programmed new Cisco routers and provided support for new network structure.Maintained two RS6000s, Windows 2003, IIS web, & Exchange 2003 servers.Designed and produced brochures, tickets, presentations and all signage for the annual Company sponsored Golf Outing. Managed department when VP was out of the office. Provided training in various softwares including training documents, planning classes and installation of related softwares

Greater Chicago Area

(Programmer: ) Primary contact for support of various large file transport systems (Wam!Net, FTP).Assisted Lotus Notes System Administrator, provided support for server administration, ID creation and maintenance, third level support for end users, and creation of FTP accounts.Web administrator for Frankel Intranet including pages, layout, content editing & new interfaces.Developed Lotus Notes databases for back-end data maintenance for Intranet pagesCreated a web accessible Notes Database tool to provide Frankel end users Software, Hardware, FTP and project request forms & online tools for project tracking & management Created online versions of Employee Handbook and Manager's Resource Manual.(Tech Rep:)Supported 850 end users for dual platform computers (Mac /PC) including software, hardware, peripherals, printers, remote access for laptops, PDAs, and network access.Tracked daily issues and produced daily reports using Filemaker ProMaintained Asset Management tracking for all hardware, software & manuals.Produced technical documentation for various procedures.Responsible for content and design for the IS pages in the company Intranet.

Greater Chicago Area

Responsible for network, server and ID maintenance for main office. Maintained all Asset Tracking for main and peripheral offices.Coordinated all purchases & maintenance of Macs, phones, supplies and Internet for the main office.Installed all software upgrades for all offices including Y2K research and compliance.Primary trainer for all new hires in general computer usage, phone and various business softwares.Provided Help Desk support & coordinated networking for 5 suburban & 13 regional offices. Assisted opening offices nationwide by coordinating purchase of equipment, networking computers, phone service set-up and all vendor contacts.

Greater Chicago Area

Maintained & updated design for HR database (MS Access), inputting any personnel changes in status & produced reports tracking EEOC, headcount, salaries & turnover.Responsible for processing all new hire & termination paperwork Supported HR Director with various administrative needs.Contact for 22 regional offices for payroll, new hires, terminations, recruiting and status changes

Greater Chicago Area

Field HR Services, Produced departmental statistics monthly & quarterly by running queries from Ceridian HR database to track head count, turnover, unemployment & legal costs & customer satisfaction Produced forms for various transactions (terminations, promotions, status changes)Provided administrative support for Director of Field HR Services and 40 field HR reps/mgrs.Responsible for mail dissemination three times daily & supply requests for Corporate & Field associates.Created and maintained supplies of Orientation & Training Books and Benefit packets Responsible for Support Services Workflow database.

Classwork, Mosaics

Took several classes in Mosaic design and creation.

Bachelor'S Degree, Communication, General

Activities and Societies: Sigma Delta Chi, Debris Yearbook, Engineer MagazineMinored in Psychology, History, English