Heidi Lummus Email & Phone Number

San Antonio, Texas, United States

Making our guests smileMaintained cleanliness of restroom/park areasPositively interacted with guests and co-workers of all ages, with different ethnic/cultural backgrounds and/or language, and individuals with special needsInteracted with guests and answered guest questionsOperate vacuumsStock restroom suppliesMaintain/organize storage closetNotify leadership of any supplies neededReport any concerns or repair needs, Water leaks etc.Sweep debris from pathways while scanning landscape for trashMaintained hand washing stationsChanged trash bagsCleaned restroomsEnsured safe and efficient line speed and crowd flow through stadiumsCompleted opening and closing proceduresDirected guests to attractionsAssisted with park emergencies, including inclement weather

Houston, Texas Area

Sent out invoices through QuickBooksUpdated websiteCreated and sent price quotesManaged 4 office employees, handled payroll, accounts payable, accounts receivable and email correspondenceProcessed sales reports, purchase orders and change ordersConducted interviews for the purpose of hiring office personnelShipping and Receiving

Spartanburg, Sc

I worked in the eLearning division where I handled all of the order/credit card processingCustomer Service, assisted students with IT issues such as Username/Password retrieval and online account issuesAnswered product questionsAs an Approved Continuing Education (ACE) provider of Type 2 Continuing Education hours for BCBA and BCaBA certificate holders, I was in charge of keeping track of and verifying actual CE credits.Created and sent out CE Certificates.Created an Order of Operations manual for employees.Coordinated trade shows including creating agendas, making travel arrangements for sales people, developed and compiled promotional items and mailing them ahead of our employees to the event venue.

Houston,Texas

Houston, Texas

Created an advertising directory for 3 magazines and fact checked to ensure correct informationCopy editingManaged sales peopleCoordinated trade shows from inception to completion including but not limited to advertising, designing promotional and press materials, making travel arrangements, creating itineraries for speakers, creating badges for speakers and attendees as well as ticket sales.Handled renewal of sales contractsCustomer serviceMarketing mail outs to advertisersMailroom attendant including adding postage to marketing mailouts, sorting and delivering departmental mailCompiled sales reports for the Publisher and EditorLiaison between Account Executives, art department, printer, Publisher and Editor