Heidi Robertson

Heidi Robertson Email and Phone Number

TIBCO Administrator at CareFirst BlueCross BlueShield @ CareFirst BlueCross BlueShield
baltimore, maryland, united states
Heidi Robertson's Location
New Market, Maryland, United States, United States
Heidi Robertson's Contact Details

Heidi Robertson work email

Heidi Robertson personal email

Heidi Robertson phone numbers

About Heidi Robertson

Specialties: TIBCO Administration, technical writing, project management, requirements analysis, human-computer interaction

Heidi Robertson's Current Company Details
CareFirst BlueCross BlueShield

Carefirst Bluecross Blueshield

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TIBCO Administrator at CareFirst BlueCross BlueShield
baltimore, maryland, united states
Website:
carefirst.com
Employees:
4929
Heidi Robertson Work Experience Details
  • Carefirst Bluecross Blueshield
    Tibco Administrator/Lead Systems Engineer
    Carefirst Bluecross Blueshield Apr 2011 - Present
    Columbia, Maryland
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  • Constellation Energy
    Tibco Administrator
    Constellation Energy Feb 2009 - Apr 2011
    Baltimore, Maryland
    - TIBCO BW Administration including users, applications, servers, software, monitoring and B2B communications
- Provide 24/7 on-call Production support, including mission-critical applications
- Create and monitor EMS users, queues, topics, bridges, and durables
- Provide troubleshooting for the TIBCO applications and platform, as well as boundary systems and databases
- Perform bimonthly and as-needed migrations for integration applications
- Monitoring of all TIBCO and application-specific logs
- Install and configure TIBCO software in unix and wintel environments
- Develop project plans, carry out the design and request for hardware upgrades
- Work closely with business, application development and other IT teams
- Develop process documentation for teammates and clientsSKILLSProcess Improvement and Documentation, Project Management, Presentations, Technical WritingTIBCO (BW, EMS, Hawk, BusinessConnect, XML Canon), Team Foundation Server, HP Systinet and Policy Enforcer, CSS, HTML, PHP, Java, JavaScript, SQL, XHTML, XML, XSLT, Mercury PPM Center and VUser Generator, Vignette (VAP, VCM, DPM, VAB), Business Objects, Documentum, Eclipse, MS Access, Excel, FrontPage, InfoPath, Outlook, PowerPoint, Project, SharePoint, SharePoint Designer, Visio, Word, Adobe Photoshop, Final Cut Pro, Mac and Windows OS
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  • Constellation Energy
    Application Developer
    Constellation Energy Jun 2006 - Feb 2009
    Baltimore, Maryland
    - Developed portal Vignette and SharePoint sites for intranet and external company sites
- Worked with internal clients to analyze and document requirements and mock-ups for Business Objects reports, and web development projects
- Created training and documentation for portal processes and development
- Developed SharePoint site creation request form
- Created training and documentation for SharePoint processes and support
- Analyzed employee data and workforce attrition statistics to develop risk mitigation, knowledge management, training and hiring plans and reportsSKILLSProcess Improvement and Documentation, Project Management, Presentations, Technical WritingTIBCO (BW, EMS, Hawk, BusinessConnect, XML Canon), Team Foundation Server, HP Systinet and Policy Enforcer, CSS, HTML, PHP, Java, JavaScript, SQL, XHTML, XML, XSLT, Mercury PPM Center and VUser Generator, Vignette (VAP, VCM, DPM, VAB), Business Objects, Documentum, Eclipse, MS Access, Excel, FrontPage, InfoPath, Outlook, PowerPoint, Project, SharePoint, SharePoint Designer, Visio, Word, Adobe Photoshop, Final Cut Pro, Mac and Windows OS
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  • Constellation Energy
    Intern
    Constellation Energy Jun 2005 - Aug 2005
    Baltimore, Maryland
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  • Baltimore Sun
    Intern
    Baltimore Sun Jan 2005 - May 2005
    Baltimore, Maryland

Heidi Robertson Education Details

Frequently Asked Questions about Heidi Robertson

What company does Heidi Robertson work for?

Heidi Robertson works for Carefirst Bluecross Blueshield

What is Heidi Robertson's role at the current company?

Heidi Robertson's current role is TIBCO Administrator at CareFirst BlueCross BlueShield.

What is Heidi Robertson's email address?

Heidi Robertson's email address is he****@****ail.com

What is Heidi Robertson's direct phone number?

Heidi Robertson's direct phone number is (410) 581*****

What schools did Heidi Robertson attend?

Heidi Robertson attended University Of Maryland Baltimore County.

What are some of Heidi Robertson's interests?

Heidi Robertson has interest in Outdoors, Horseback Riding, Rock Climbing.

Who are Heidi Robertson's colleagues?

Heidi Robertson's colleagues are Jeff Sedlander, Deborah Crouse, Gia Jones, Cindy Coolbaugh, Ifeoma Atueyi, Bernadette Hopkins, Nathaniel Allen.

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