Heidi M. Abraham is a Director, Student Billing and Technology at American University. She possess expertise in leadership, training, analysis, customer service, data analysis and 10 more skills. Colleagues describe her as "Heidi is a person that understands the importance of being excact, and has also fast learning capabilities." and "Heidi pays attention to all details and knows the big from the small. By doing this Heidi always knows how much energy to give to a detail. Heidi is also dedicated and believes in the mission of the company."