As a highly qualified Senior Retail General Manager, I offer proven success in complex retail environments, including leading an $18M+ location and project management for 1,100+ stores. I have a track record of achieving sales growth, driving operational and service excellence, improving merchandising, winning market share, and developing leaders.Applying strong business and financial acumen, I expertly manage large budgets, resource allocation, forecasting, financial analysis, and expenses. I also have a strong history of overseeing compelling merchandising and visual presentations to maximize revenue.I have consistently provided exceptional shopping experiences for customers, improve service, build loyalty, and increase sales. Additionally, I have experience managing retail and service operations simultaneously, including Optical, Portrait, Salon, and Sephora. My analytical expertise includes conducting strategic planning to achieve short-/long-term growth through in-depth business analyses and market research. I effectively balance and prioritize diverse responsibilities to drive organizational success. An inspiring leader, I build, coach, and motivate high-performing teams through attracting, hiring, and retaining top talent. I create a positive, productive work culture focused on integrity and team work with a lead-by-example philosophy.Furthermore, I lead key process improvements and strategic planning initiatives, including implementing an employee recognition program, directing change management, and overseeing inventory control, merchandising, customer satisfaction, sales, training, facilities, and shrinkage. Areas of Expertise: Team Building Training & Development Long-Range PlanningForecastingChange ManagementInventory Control Service ExcellenceOperations ManagementMerchandising Sales Growth & Profitability Business AnalysisExpense ManagementCustomer ServiceLoss Prevention Budget Administration Reporting