Heidi Mclaughlin Email & Phone Number

Collaborative, strategic and solutions-oriented IT leader with a history of success delivering highly visible and complex programs and projects for premier organizations. Recognized for skillfully managing technical teams and vendor relationships, for fostering collaboration within and across teams, for strategizing around business obstacles towards goals, and for handling conflicts with care to drive positive outcomes. Education• Stanford Advanced Project Manager (SAPM) certificate from Stanford Center of Professional Development• Masters in Management of Information Systems (MIS) from UW-Milwaukee• BBA in Finance from UW-WhitewaterTechnologies• Robotics Process Automation (RPA)• Business Process Management (BPM)• Finance and Procurement systems• Marketing systems• Learning and Development systemsAreas of ExpertiseCross-Functional Team Leadership | Team Building | Coaching Enterprise Software | Agile Software Development | Software as a Service (SaaS) | Salesforce.comDesign Thinking | Workshop Facilitation | Software TrainingHealthcare | Insurance | Hospitality Information TechnologyConsulting | Change Management | Customer Relationship Management (CRM)Executive-Level and Financial Reporting | Portfolio ManagementThird Party Vendor Management | Outsourcing

Listed skills include Business Analysis, Business Process Improvement, Business Process, Analysis, and 28 others.