Heidi Kollanus Email & Phone Number

Adelaide, SA, AU

Adelaide, South Australia, Australia

Helsinki, Southern Finland, Finland

Responsible for the planning, management and execution of both classical and digital out-of-home advertising campaigns.Software development and testingNew employee onboarding

Helsinki Metropolitan Area

Responsible for developing a new digital service for the Holiday Club timeshare owners.Responsible for the development and launch of a new modern Sharepoint intranet service and coordinating the training and introduction of the Teams.

Helsinki Area, Finland

Acquisition of Logonet Promotion

Helsinki, Finland

Digital project management: responsible for coordinating B2B and B2C eCommerce store set ups, testing and launch, optimizing and developing eCommerce stores.Development of client product portfolio: responsible for product sourcing and pricing for existing clients and for RFPs, purchasing from Europe and China, responsible for ensuring that client brand.

Helsinki Area, Finland

Responsible for event sales and productionBusiness process and product developmentActive communication with customers as well as with various stakeholder The employment relationship ended because of production and economic reasons

Helsinki Area, Finland

Managing customer relationshipsResponsible for product sourcing, worldwide export and logisticsResponsible for coordinating the launch of new eCommerce stores and the updating of the stores Sales reportingProviding administrative support for the Sales Manager, Buyer and the Managing Director

Sydney, Australia

Temporary role (work visa only allowed 6 months contract with any oneemployer).Supervising all functions of the front desk administration of the business.Administrative support for the sales and marketing team.Handling customer enquiries and complaints.Organising travel for the sales team.Sales reporting, organising credits and returns.Processing sales and.

Sydney, Australia

Temporary role (work visa only allowed 6 months contract with any oneemployer).Operating switchboard and managing all incoming calls.Handling customer and other enquiries, Coordinating courier services.Word processing/dictating letters and documents for Managing Director andsenior management team.Assisting with tender and quotation documents.Assisting.

London, United Kingdom

Responsible of planning and creating proposals for incentive, business & leisure groups Managed to increase the agent satisfaction measurement in 2008 – 2009 from good to excellent thus became the best agent for Finland Travel Bureau around the world

London, United Kingdom

Responsible of planning and creating proposals for individual travellers

London, United Kingdom

London, United Kingdom

London, United Kingdom

Digital Development And Digital Marketing, 30 Study Points

Strategic Management in the Digital Age Development of Customer Experience Measuring Digital Marketing Channels Customer Acquisition in.

Introduction To Marketing Automation, 5 Study Points

Customer Experience Management, Content Marketing e.g. Video, Blog, Conversion Paths, CTAs, Landing Pages, Touchpoints, Marketing.

Ba (Hons) European Tourism, Tourism And Travel Services Management

Marketing & Administration Program Diploma. (Yo-Merkonomi), Marketing