Heidi M. Email & Phone Number

Southlake, Tx, Us

Fort Worth, Texas, United States

Dallas-Fort Worth Metroplex

Fort Worth, Texas, United States

Dallas, Texas, United States

-Establishing the proper organization of all product in correct SKU bins-Overlooking needs of product that match the sales and customer demands-Communicating with peers and leadership on product movement and organization-Executing product visualizations for launch of new collections -Directing the execution of cycle counts, inventory counts, and instructions of staff to properly organize and count product-Communicating with clients and customers on product demands and replenishment

Southlake, Texas, United States

-Executing personalized customer service representing the WOW principles of connect, discover, share, and love with all of our customers and stylists-Creating a VIP styling experience with product knowledge and personalized customer service with Fine Jewelry, Demi Fine collection, Signature collection, and Color Bar TM-Leading Kendra Gives Back events with our Philanthropy team to connect with our community and reach out to all organizations in need-Training new hires and current stylists on WOW service, product knowledge, retail technology, and company culture-Recruiting stylists to represent the culture of Kendra Scott and her three pillars of Family, Fashion, and Philanthropy-Overseeing arriving shipments of new and current collections and transferring product back to distribution and/or orders to customers-Performing Manager On Duty tasks to create floor awareness and ensure WOW service is being executed to all of shoppers-Communicating needs and concerns for the customers and stylists to Store, District, and Regional management

Southlake, Texas, United States

•Maintained visual merchandising layout for seasonal designs and corporate standards•Organizing stockroom for all merchandise while participating in cycle counts, inventory preparation, inventory counts, incoming and outgoing shipments for products•Communicating with sales team and management about inventory updates and needs to achieve sales goals

Orlando, Florida Area

•Executing a unique personal shopping experience to collaborate one of a kind collection of jewelry that are versatile for any occasion •Exceeding sales goals that are set for hourly, daily, and weekly for the team and company standards •Creating unique jewelry at The Color Bar™ for reserved parties, give back events, and remarkable experiences for our shoppers •Maintained visual merchandising layout for seasonal designs and corporate standards •Organizing stockroom for all merchandise while participating in cycle counts, inventory preparation, inventory counts, incoming and outgoing shipments for products •Communicating with sales team and management about inventory updates and needs to achieve sales goals

Tavares, Fl

•Coordinating client projects to artist schedules, establishing deadlines, and meeting team goals for template and design development •Scheduling client consultations for art designs and branding for promotion and product development•Maintained visual merchandising layout for national conferences and in house appearance •Illustrating new designs for promotional products and branding purposes for clients•Communicating with sales department for artwork approval and meeting daily sales goals with artwork•Collaborating with the marketing department for in house designs for promotional and outreach products•Delivering artwork approvals on time and preparing the production team for success following standard procedure with finalized art•Training new staff artists on company policy and procedures, artwork development, design finalization, and schedule organization

Lake Buena Vista, Florida

As a Personal Stylist, it is my mission to create an unimagined experience for the customer and to consistently meet or exceed the financial, operational, visual, and service expectations of the brand. With the privelege of being the only Personal Stylist on Walt Disney World property, I am able to provide the best services to guests that are included with the Disney Vacation Club.

Lake Buena Vista, Florida

As an SCA for Anthropologie at Disney Springs, I provide excellent guest service with product knowledge, important textile information, and providing excellent merchandise visualization throughout the floor. Since this specific Anthropologie is located at Disney Springs at the Walt Disney World resort, I am simultaneously providing excellent guest service and any assistance to guests that visit from around the world in order execute the Disney magic. With intelligence of Walt Disney World property and style information of Anthropologie, I am given the privilege to make sure every visitor is feeling stylish and magical.

6Th & Lamar, Austin Tx

As a senior customer associate for Anthropologie, I provide excellent service to all of our guests who come shopping for beauty and apparel, home goods, and special gifts for any celebration. During the holidays, I was able to provide personalized experiences to all guests while performing multiple transactions and maintaining visual displays of our merchandise. Every season, we host personal styling events at which we select personal stylists to provide an even more enhanced and personal shopping experience to all of our guests. In order to provide the perfect guest service, we have provided the most remarkable retail experience with high-end designers creating an exclusive Anthropologie line. Not only was I responsible for provided elevated guest service and product knowledge, but I trained new hires with the company to teach them the various methods of multitasking and the job required in different zones of the store. With my promoted position as a senior customer associate, I am able perform tasks as manager-on-duty encouraging fellow teammates to meet hourly sales goals and simultaneously perform elevated guest service.

Orlando, Florida

During my Disney College Program Spring Advantage internship with a top Fortune 500 company, I maintained visual display and numerous brand product knowledge while servicing high numbers of transactions daily for deluxe resort guests. While working with merchandise, I had the privilege to part of the launch for new designs of Alex & Ani, Pandora, Dooney and Bourke, Lilly Pulitzer, and Nike while providing the four keys of safety, courtesy, show and efficiency to guests. I also participated in special merchandise events with Flower and Garden festival, Easter, St. Patrick's Day, July Fourth, the grand opening of Shanghai's Disneyland, and Walt Disney World's 45th anniversary. In order to create ultimate magical moments for guests, I was able to work with Food Services, Front Desk, Bell Services, and other merchandise locations to make every moment unforgettable for all of our guests.

College Station, Texas

I had the opportunity to work as an instructor to children that are beginning ice skaters for the 2015 summer camp. I was able to take this leadership opportunity and help a diverse group of children develop a new skill they might not be familiar with.

San Marcos, Tx

As a fashion consultant, I provided one on one guest experience to those shopping for special events and for personal satisfaction. With the home boutique combined, I was able to share product knowledge about Kendra Scott, Michael Starts, premium denim brands, Chinese Laundry, and Free People. For Kendra Scott, we hosted new season arrival launch parties and special events for our different labels for our guests to develop a personal shopping experience for them.

College Station, Texas

During my time with Merge, I finally decided that the retail and fashion industry was the career for me and transferred to Texas State University. I was able to witness first hand how a small business interacts with the community, keeps up with unique trends, how to form a unique relationship with every customer, and even be a leader while training employees to provide excellent guest service. I was a stylist to guests shopping for organization events, celebrations, and host exclusive parties after hours.

Kingsville, Texas

During my first job, I learned so much about the fashion and retail industry and developed a passion for helping guests. I consulted guests about clothing and/or accessories perfect for any special occasion. I also teamed with the owners to design jewelry collections for market and retail and for special orders requested by our loyal clients. In the midst of providing guest service and designing jewelry, I learned the basic knowledge of owning a business in a small town and learning to connect with people across the state.

Bachelor Of Science - Bs, Fashion Merchandising

Bachelor Of Science (B.S.), Fashion Merchandising

Activities and Societies: Sigma Phi Lambda (Prayer Group leader) Relay for LifeDuring my college career, I was able to merge the knowledge.

High School

Activities and Societies: In high school I graduated as a Distinguished Student and was part of National Honor Society, Future Farmers.