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Heidi Lake Email & Phone Number

Customer Retention Specialist at Cox Communications at Cox Communications
Location: Broadview Heights, Ohio, United States 5 work roles 1 school
1 work email found @cox.com 1 phone found area 804 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 1 phone

Work email h****@cox.com
Direct phone (804) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Cox Communications
Role
Customer Retention Specialist at Cox Communications
Location
Broadview Heights, Ohio, United States

Who is Heidi Lake? Overview

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Quick answer

Heidi Lake is listed as Customer Retention Specialist at Cox Communications at Cox Communications, based in Broadview Heights, Ohio, United States. AeroLeads shows a work email signal at cox.com, phone signal with area code 804, and a matched LinkedIn profile for Heidi Lake.

Heidi Lake previously worked as Customer Retention Specialist at Cox Communications and Account Manager at At&T. Heidi Lake holds Marketing from Indiana University Bloomington.

Company email context

Email format at Cox Communications

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{first}.{last}@cox.com
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AeroLeads found 1 current-domain work email signal for Heidi Lake. Compare company email patterns before reaching out.

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Profile bio

About Heidi Lake

Competitive Sales • Customer Service • OperationsConsistently top-producing sales and customer service professional with more than 13 years of progressively responsible experience surpassing organizational goals. Highly regarded for leadership, organizational, and analytical skills that result in optimizing resources in a cost-effective manner. Demonstrated talent for cultivating congenial relationships that enhance capacity to expand and retain profitable opportunities. Earned reputation for diligence and dedication.Specialties: Sales Presentations • Project Management • Customer Service • Sales Support • Call Centers Office Operations • Telecom Traffic Analysis • Negotiations • Collections • NewslettersAccount Expansion & Retention • Inventory Control • Scheduling • DatabasesTraining • Accounting • Report Generation • International Business • Writing

Current workplace

Heidi Lake's current company

Company context helps verify the profile and gives searchers a useful next step.

Cox Communications
Cox Communications
Customer Retention Specialist at Cox Communications
Atlanta, GA
Website
cox.com
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5 roles

Heidi Lake work experience

A career timeline built from the work history available for this profile.

Customer Retention Specialist

Current
Cox Communications

Atlanta, Ga, Us

Dec 2011 - Present

Account Manager

At&T

Dallas, Tx, Us

Collected, compiled, organized, tracked, and analyzed data to develop sales-planning strategies for customer retention, growth, and satisfaction. Served as the chief point-of-contact for customer service and negotiations for conflict resolution. Coordinated trade shows and represented AT&T in local Chamber of Commerce meetings.• Earned award for attaining 248% of sales quota; ranked #1 in Ohio and #5 in the Midwest.• Ensured future sales by negotiating telecom and data sales for the 2009 Senior PGA Championship.• Completed the sale and implementation of telecom services for a retirement complex.• Improved services and sales potential through creating a collaborative network among Engineering, Installation, Repair, Customer Relations, and Sales.Sales & Service Representative, Consumer Inbound Call Center, 2001–2006Communicated and dispatched a daily average of 70 customer inquiries and requests; coordinated the utilization of multiple resources to satisfy requests. Made decisions based upon evolving, daily policy changes. Recommended and negotiated products and services to meet the needs of customers.• Received Top Service Representative Recognition and other awards.

Jun 2007 - Mar 2011

Sales & Service Consultant

At&T

Dallas, Tx, Us

Communicated and dispatched a daily average of 70 customer inquiries and requests; coordinated the utilization of multiple resources to satisfy requests. Made decisions based upon evolving, daily policy changes. Recommended and negotiated products and services to meet the needs of customers.Received Top Service Representative Recognition and other awards.

Apr 2001 - Sep 2006

Assistant Operations Manager

Targetronix

Targetronix provided electronic components, products, and services.; Management of a 16-employee office. Maintained data and generated production reports. Communicated with clients orally and through correspondence. Performed A/R and collection activities. Provided training and executed Human Resources functions.

Sep 2000 - Apr 2001

Lead Materials Expediter

Hess Corporation

New York, Ny, Us

constructed and operates an oil refinery in the Virgin Islands.Lead Refinery Materials ExpediterDesigned and maintained spreadsheets and databases to monitor and report inventory control of the largest oil refinery in the Western Hemisphere. Initiated, arranged, and coordinated both national and international delivery schedules.

Jan 1997 - Jul 2000
Team & coworkers

Colleagues at Cox Communications

Other employees you can reach at cox.com. View company contacts →

QS Quinn Sutherland Quinn Sutherland Colleague at Cox CommunicationsVirginia Beach, Virginia, United States View → CR Cable-Guy Rayburn Cable-Guy Rayburn Colleague at Cox CommunicationsLakeside, California, United States View → SG Sandy Gonzales Sandy Gonzales Colleague at Cox CommunicationsPhoenix, Arizona, United States View → DF David Flamenco David Flamenco Colleague at Cox CommunicationsGoodyear, Arizona, United States View → PR Paul Roberts Paul Roberts Colleague at Cox CommunicationsPhoenix, Arizona, United States View → CR Charlie Rey Charlie Rey Colleague at Cox CommunicationsOntario, California, United States View → MG Martin Gonzalez Martin Gonzalez Colleague at Cox CommunicationsHaven, Kansas, United States View → SO Stephen Osborne Stephen Osborne Colleague at Cox CommunicationsHenderson, Nevada, United States View → MC Margie Carey Margie Carey Colleague at Cox CommunicationsArkansas City, Kansas, United States View → TP Terry Paul Terry Paul Colleague at Cox CommunicationsLas Vegas, Nevada, United States View →
1 education record

Heidi Lake education

  • Indiana University Bloomington
    Indiana University Bloomington
    Marketing
FAQ

Frequently asked questions about Heidi Lake

Quick answers generated from the profile data available on this page.

What company does Heidi Lake work for?

Heidi Lake works for Cox Communications.

What is Heidi Lake's role at Cox Communications?

Heidi Lake is listed as Customer Retention Specialist at Cox Communications at Cox Communications.

What is Heidi Lake's email address?

AeroLeads has found 1 work email signal at @cox.com for Heidi Lake at Cox Communications.

What is Heidi Lake's phone number?

AeroLeads has found 1 phone signal(s) with area code 804 for Heidi Lake at Cox Communications.

Where is Heidi Lake based?

Heidi Lake is based in Broadview Heights, Ohio, United States while working with Cox Communications.

What companies has Heidi Lake worked for?

Heidi Lake has worked for Cox Communications, At&T, Targetronix, and Hess Corporation.

Who are Heidi Lake's colleagues at Cox Communications?

Heidi Lake's colleagues at Cox Communications include Quinn Sutherland, Cable-Guy Rayburn, Sandy Gonzales, David Flamenco, and Paul Roberts.

How can I contact Heidi Lake?

You can use AeroLeads to view verified contact signals for Heidi Lake at Cox Communications, including work email, phone, and LinkedIn data when available.

What schools did Heidi Lake attend?

Heidi Lake holds Marketing from Indiana University Bloomington.

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