Heidi Pottgen Email & Phone Number

Philadelphia, Pa, Us

Foster City, Ca, Us

Leadership in Benefits Strategy and Administration: Collaborate on the development of a 5-year benefits modernization scheme, standardizing well-being programs for leave and paid time off across Americas, EMEA, and APAC regions. Oversee comprehensive health and welfare programs, including health, disability, and time-off benefits, ensuring alignment with Gilead's strategic goals and regulatory compliance.Data-Driven Decision Making and Analytical Insights: Utilize data analytics and benchmarking to optimize benefits planning, track spending trends, and provide senior leadership with actionable insights to guide benefits strategy and cost management.Regulatory Compliance and Governance: Ensure adherence to ERISA, IRS, and other regulatory requirements; partner with legal and compliance teams to review plan documents and uphold fiduciary responsibilities.Vendor and Stakeholder Management: Lead vendor selection, performance evaluation, and contract renewals for benefits programs, managing partnerships to enhance service quality and cost-effectiveness.Cross-Functional Collaboration and Communication: Collaborate with the Total Rewards team to deliver clear, effective communication materials that articulate benefits offerings to employees, enhancing program engagement and understanding.Special Projects: Supported the establishment of three HR Service Centers in the US, UK, and Hong Kong, streamlining global HR support and ensuring consistent, high-quality benefits administration across regions. Participated in conversion of US Payroll from ADP to Workday.

Rolling Meadows, Illinois, Us

Advised on the design and administration of health and welfare benefits for Fortune 500 clients, aligning programs with client brand and philosophy.Developed, redesigned, and managed renewals for employee benefits plans, applying data-driven insights to enhance competitiveness and compliance.Conducted process audits and implemented best practices to improve benefits delivery, working closely with cross-functional teams to enhance compliance and operational efficiency.

London, Gb

Conducted HR policy risk assessments and compliance reviews, providing regulatory insights and strategic guidance on benefits programs for large organizations, aligning closely with regulatory requirements.Coordinated marketing, selection and implementation of health and welfare benefit programs.

Rolling Meadows, Il, Us

-Partner with employers to support benefit strategy and implement/deimplement insurance programs.-Manage international health & welfare programs for large group and Fortune 500 companies.-Analyze data to align benefit programs with trends and best practices.

Charlotte, Nc, Us

-Support international health & welfare programs, managed budgets, and supervised benefit analysts.-Ensured consistency with marketplace trends and regulatory requirements.

Warrington, Pa, Us

-Maintain primary broker/client relationships, managed renewal cycles, and conducted client presentations and meetings.-Handle service issues, open enrollment, and employee communications.

Newark, New Jersey, Us

-Install new group insurance accounts, coordinating with clients and internal departments.-Provide customer-focused experiences for new clients.

Master'S Degree, Graduate Student, Innovation Management And Entrepreneurship

Master'S Degree, Human Resources Management And Services

Master Of Business Administration (M.B.A.), Human Resources Management And Services

Bachelor Of Science In Communications, Minors In Spanish And German