Senior Business Process Analyst
Austin, Texas, Us
Oracle is an American multinational computer technology corporation. In 2020, Oracle was the third-largest software company in the world by revenue and market capitalization. Oracle designs, manufactures, and sells both software and hardware products and offers services that complement them (such as financing, training, consulting, and hosting services). The company sells database software and technology, cloud engineered systems, and enterprise software products, such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software (also known as customer experience), enterprise performance management (EPM) software, and supply chain management (SCM) software. Key Accomplishments:Promoted rapidly through a series of 4 increasingly responsible roles within Oracle. Chosen for Senior Business Process Analyst and Subject Matter Expert. Supporting a global organization of 760 employees in 10 countries. • Owned 2 deal management process documentation systems with redundant information. Challenged with implementation of a 4-month, 3-team simplification project.• Improved efficiency and saved 50% of time driving deal forward. Integrated 2 systems to 1, reducing outdated processes 25%. • Created new articles and updated knowledge base for 600+ digital process training documents. Performed bi-weekly audits as subject matter expert and editing for spelling, grammar, tone and punctuation.• Managed 9 executive-level corporate initiatives in 3 years. Originated 40+ new process and policy documents for 800 staff to use.