Heidi Rucker Email & Phone Number

Boca Raton, Florida, United States

Non paid clinical internship in residential mental health and addiction center. I partnered with Clients to support and inspire them, establish new goals, develop and implement treatment plans, identify effective coping skills and assess growth and learning. I completed patient biopsychosocials, conducted a weekly case load group meeting and documented daily in EMR. I collaborated with my supervisor and other therapists to assist in my learning and professional clinical growth.

Ft. Lauderdale, Fl

I provided psychosocial group education and taught independent living skills to patients with schizophrenia in an outpatient mental health day program. I worked closely with supervisor to learn new mental health skills, and often provided brief individual counseling to individuals who needed support and guidance. I interacted weekly with different departments to learn about case management and crisis intervention techniques and services.

West Palm Beach

Responsible for developing and managing client relationships, product conversions and training on Negative Pressure Wound Therapy (NPWT) devices for select hospitals, wound care centers and home care nurses. Provide superior customer service to case managers, nurses, patients and home care providers. Maintain and update accounts, track equipment and follow up with patients and physicians on compliance and satisfaction. Visited surgical patients in the home to provide home care nurses or family to demonstrate proper wound dressing and equipment use.

Identified prospects, organized a territory and had meaningful respiratory disease and product conversations with physicians and staff that led to improved patient allergic disease identification, treatment and management. Educated physicians on analysis, interpretation and how to use clinical information to guide patient care. Consistently delivered on company product goals for the market and exceeded sales expectations. Trained District's contract sales representatives through quarterly training and education and facilitated physician peer-to-peer round table discussions about allergic testing, treatment and management quarterly.

Built solid, respectful relationships with respiratory disease specialists and pediatricians through strong people, communication and clinical sales skills. Launched a blockbuster respiratory pharmaceutical and ranked in the top 10% nationally. Provided leadership and clinical expertise to new sales people on my team. Dedicated and customer focused, I developed consultative sales techniques that I used to identify opportunities and continually add value. Closely worked with sales colleagues in physician identification, developing sales messages, round table discussions, entertainment and tracking of physician prescription activity, personal call history and colleague's feedback to help guide future productive dialogue and activities. Managed the distribution of pharmaceuticals according to strict FDA regulations.

Margate, Fl

Collaborated with business development and many department heads to develop marketing strategies and create advertising materials to use for capturing new physician referralsDeveloped strong liaisons with physicians while promoting new wound care center, diabetes department and home health care services Acted as a PR representative for the hospital

Developed and managed a sales territory, and provided education and new pharmaceutical product safety, dosing and competitive comparisons to physicians treating patient diseases.

Masters Of Social Work

Mba, Marketing

Bachelor Of Science (Bs), Marketing