Heidi Schroffel, Mph Email & Phone Number

London, GB

London, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

• Develop outcome-based Monitoring & Evaluation Framework to measure innovative operational transformations of Children's Social Services. Define key performance indicators and develop participatory monitoring processes.
• Advance use of high-quality data for decision-making among staff for continuous service improvement. Promote data-driven culture among staff at all levels and embed data utilisation in business as usual to drive.
• Improve the demand management model for Children’s Social Services in line with the Performance Management and Finance Framework.

Atlanta

• Leadership role for data management and knowledge dissemination on sexual and reproductive health in emergencies team:
• Lead adaptation and implementation of M&E tools, processes and indicators with senior staff.
• Support and oversee country teams on routine data collection, compilation, interpretation and use of data to orient programming and knowledge dissemination.
• Co-lead the transition of a multi-country project’s data system from Excel to an electronic database based on DHIS2 software.
• Lead implementation and analysis of household surveys in multiple countries for program improvement purposes.
• Contribute to the organization’s goals of measuring impact more effectively by advancing the adoption and standardization of new data management tools, including mobile data collection platforms, throughout CARE.

Atlanta, GA

• Responsible for technical and administrative support as well as the promotion of learning and knowledge sharing related to sexual and reproductive health in emergencies:
• Support M&E activities and train CARE staff in basic M&E skills to improve performance tracking of sexual and reproductive health activities in crisis-affected settings.
• Conduct routine data management and analysis to support use of data for decision making with team.
• Promote learning through workshops, trainings, knowledge products and presentations within CARE and with external partners.
• Document project impact on family planning and post-abortion care through contributions to academic journal articles and documentations such as manuals, briefs and program reviews.
• Support successful implementation of country work plans in the areas of M&E, supportive supervision, community mobilization, social and behavior change and supply chain management.

Montevideo, Uruguay

• Conducted internal quality assessment on satisfaction among family planning and abortion patients in Uruguay.
• Performed quality assessment of midwifery services in Uruguay’s largest women’s hospital.
• Received extensive training on best practices for unsafe abortion harm reduction models and their implementation in Latin America.

• Conducted literature review and qualitative data analysis using MAXQDA software
• Co-authored journal article for qualitative research project on adolescent sexual health and HIV in Guatemala

San Diego, CA

• Provide high-level administrative support to achieve departmental goals
• Assist with documentation required by grant funders and other programs such as quality assurance designations.
• Manage health record audit requests from health plans to improve compliance with quality measures.
• Oversee translation and interpreting services: o Write new policies and procedures for translation services o Supervise team of seven interpreters o Implement over-the-phone interpreting in 175 languages o Coordinate.
• Approve all documents published in Spanish as member of Translation Committee

Mph, Global Health

Ba, Translation & Interpreting, English, Spanish, German