Heidi Simula Email & Phone Number

Helsinki Metropolitan Area

Helsinki, Uusimaa, Finland

Helsinki Area, Finland

I am responsible for the management, development, and customer satisfaction of our most important customer relationships. I oversee the developing of customer relationship management model and customer satisfaction measurement. I have been involved in sales and customer strategic development, and the productization of new services.

Helsinki Area, Finland

• Part of the key account manager team
• Project manager for client projects
• Responsible for own clientele and client strategies

Helsinki Area, Finland

• Part of Customer Success Team
• Responsible for own client portfolio
• Development of sales to portfolio
• Planning and designing communication to named clientele
• Responsible for Customer Satisfaction project with a team member
• Supporting key account manager team

Helsinki Area, Finland; Torrevieja, Spain

My responsibilities included leading projects and project teams. I was responsible for daily communication with the customer, weekly reporting, prospecting, recource allogation, as well as training and coaching of my team members. I played a major role in redeeming several projects in the hands-on mode, i.e. arranging meetings with decision makers for our.

Espoo, Finland & Oulu, Finland

As a marketeer I attended negotiations with decision-makers and top management in different projects. My duties also included taking part in steering group meetings, conducting quality auditing, participating in prospecting, lead generation and B2B cold calling. Thus I trained new team members.

Lohja, Finland

Espoo, Finland

Bachelor'S Degree, Bachelor Of Business Administration

Upper Secondary School