Heidi Sundeen Email & Phone Number

Mendota Heights, Mn

Primary Responsibilities for MN & CA Offices Travizon Administrator (ClickSoftware’s travel vendor)Train new employees on travel requests and online travel toolArrange and coordinate travel for employees and identify travel preferences.Provide travel assistance to HR for candidate travelMust maintain a focus on minimizing corporate expenses and travel costs.Generate and review various reports and charts.Establishing Corporate rates with hotels (local as well as national chains)Liaison to Enterprise/National rental cars or any other preferred vendor of the Company Office ManagementAssist with documentation preparationWorking on miscellaneous projects for Sales, Marketing and PSOrder and maintain food supplies for officesInitiate meetings with vendors to discuss new products, services, etc.Leases and purchases - includes purchases from IT vendors and other suppliers• Ongoing communications with IT, finance teams and vendors.Assist with Office Events – order food as needed for meetings, assist as necessaryReception - Answer incoming calls and route calls to appropriate party, assist callers with inquiryShipping – Liaise with shipping vendors, handle all incoming/outgoing mail and distributionAccess Cards – Administer and maintain access cards for employees and visitorsManage relationships with Building managementResponsible for the day-to-day maintenance in the officeAssist with maintaining US calendar; setting up calls and appointmentsDesign PowerPoint slides for presentationsMaintain contacts databaseStay in daily contact with Personal Assistants in Israel to coordinate schedules and calendars in US FinanceOpen PR’s and PO’s in ERPAd hoc projects

Perform HR, Accounting, Corporate Travel Coordination, and Office Administrative duties for the executive team & staff and maintain vital MECLABS operational processes. • Upkeep of multiple filing systems including HR. Responding to requests for information • Data entry including AP, AR, HR into accounting system, HRIS, and Excel. • Assists in AR & AP duties • Maintenance of various operational resources including InTouch intranet• Assisting with the administration of the recruiting/hiring processes including but not limited to managing postings, performing direct recruiting efforts, reviewing resumes, initial candidate communication via email or phone, phone screens, setting up interviews, completing candidate evaluation forms and performing reference, and background checks. • Assists in new employee orientations • Assists the executive team in administrative projects as needed and directed• Reviewing processes for potential improvement and revision.

• Promoted to position after exceeding the expectations of coordinating forums for the MN operating office by creating processes to streamline event planning, coordination, tracking, and execution of the office’s marketing forums• Managed records, logistics, and coordination of forums in each global office • Effectively communicated with contacts in each internal office regarding upcoming forums- sharing best practices, communicating next steps, targeting audiences, and follow up information • Created template for exporting database information to track the follow up activities for each region and office• Ensured cost effective mailings and correspondence by changing the process of database entry of dislocated contacts• Proactively worked with offices and marketing staff to create, collate, and ship marketing materials prior to each forum

• Supported VP of Clients, sales team, and consultants • Coordinated marketing event planning, preparation, tracking, and execution • Maintained electronic filing system for marketing forum and sales client files• Managed marketing materials/book inventory• Operations contact for workshops designed for professionals to utilize PDI’s 360˚ feedback/coaching tool • Ran reports e.g. sales forecast, follow up tracking, contact/account opportunities • Revised and edited proposals for sales staff• Regularly maintained and updated account information in database• Created meeting and event follow-up communication • Coordinated and facilitated meetings – scheduled, confirmed, updated calendars• Coordinated with others to develop/maintain collateral materials specific to office needs• Provided and summarized client analysis and research - to prepare sales team for sales and business development calls

• Supported the President and Marketing Staff by providing multiple administrative duties and project coordination• Reorganized, updated, and maintained AS/400 database for tracking and client correspondence purposes• Prepare correspondence, e.g. charts, graphs, documents, and spreadsheets • Researched information on the Internet e.g. computer hardware descriptions/price ranges and misc. industry-rated information• Proofread contracts and other documents to ensure accuracy and legal term agreement• Ensured DOT compliance by maintaining JJ Keller Database and running reports for management• Created electronic forms to streamline document generation • Arranged travel arrangements and meetings for President and Marketing Staff

Aas Business Administration, Business Administration, Management And Operations

Activities and Societies: Attended and graduated college while working over 40 hours a week and taking care of three children.4.0 GPA

Education record