Heidi Todd Email & Phone Number

Currently working full time on presenting our fire claim as well as preparing for the building of a new home while managing the household!Changedbythefire.blogspot.com

Lagrange, Ky

Property and Casualty LIcensedLife and Health Licensed

Brentwood, Tn (Worked Remotely)

Mableton And Smyrna, Georgia

• Merchandiser for the Smyrna and Mableton, Georgia territory• Managed and maintained 14 retail accounts on a weekly basis

Mableton, Ga

It was most beneficial to our children for me to be home with them during this precious and most important time of their lives. I worked at home running our lives.

Greater Atlanta Area

• Served as catastrophe recruiter responding to immediate recruiting needs across United States due to sudden growth, loss of a recruiter, or need for increase in candidate numbers. • Managed a full-cycle recruiting process for multiple states including posting requisitions, advertising, sourcing resumes, conducting behavioral phone and in-person interviews, and extending offers.

• Developed and provided guidance to a team with skills ranging from trainee to injury specialist in a fast paced high volume environment.• Managed hiring, yearly performance evaluations and salary recommendations for employees.• Conducted weekly interviews for claim representatives and on an as needed basis for team leader and administrative positions.• Monitored team performance, offered constructive feedback, and provided the necessary tools for the success of each team member.• Prepared forecasts, audited files, identified/closed performance gaps, and applied analysis toward making process enhancements to prevent loss and mitigate financial risks. • Addressed any client concerns through customer service skills by evaluating and resolving problematic issues.• Dealt with behavioral issues according to policies and procedure compliance and implemented performance management practices including coaching planners, discussion planners, verbal and written warnings, and terminations as required.

Bachelors Of Science, Psychology/Sociology

Education record