Heidi Tokarz Email & Phone Number

Greater Portland Area

• Account and Team management. Oversee and onboard analysts for the social intelligence practice. Facilitate accurate and timely revenue recognition, budgeting, and expense management. Perform client and project.
• Research Design, Execution, and Analysis Management: Recommend and execute social research projects that add significant value, generating insights, on the challenges and issues of critical importance clients, Ensure.
• Leading Analysis and Insight Development: Apply strong analytical ability to strategic business issues, successfully manage complex processes involving direct contact with clients, verify accuracy of data and analysis.
• Acting as a liaison to Clients: Increase client awareness and understanding of our uses and capabilities, consult with client partners on strategy, promoting and encouraging the appropriate application of research data.
• Management of Internal Research Process: Review, manage, and ensure the overall quality of research, manage and deploy team resources, and oversee analysis of marketing data and client impact.

Remote

• Oversee and onboard project managers for the C3 group. Facilitate accurate and timelyrevenue recognition, budgeting, and expense management. Promoted internally fromLead Research Manager, Telecom Sector Lead:
• Scope and manage all resources involved in individual B2B and B2C quantitativeand qualitative projects to ensure research project is completed within financialand time constraints
• End-to-end oversight of global project/client initiatives: all told a culmination of200+ projects (project scope, budget estimation, and execution)
• Lead cross-functional teams to streamline and improve automated insightsreporting for better stakeholder uptake
• Collaborate with Escalent Executive Committee to design, implement, andeffectively manage project management improvements
• Oversee Project Managers and collaborate with other groups for support asneeded

Portland, Oregon Area

• Facilitated business operations for the boutique operation of Premier SourceDiagnostics: Executing Business development with new clients, increased cross-salesto existing clients, oversight of all program associates.
• Program Manager: Served as the primary liaison between AmerisouceBergen and 5clients; end-to-end program ownership; overall team management. Programinvolved managing patient cases from enrollment to case resolution.