Heidi Turner Email & Phone Number

Usa

Ability to help patient through a "hot moment" into a safe space, but be able to identify when further interventions are needed.

Stoughton, Wi

Provides direct support to the Emergency DepartmentRequests a provider to provider consultation with another facility Assists with transferring a patient to another facility Manages phone calls, screens and transfers to the appropriate departmentServes as a liaison between patients and medical staffMonitors security of the Emergency DepartmentMonitors fire, boiler, air compressor, and various alarms. Ability to complete multiple tasks at once in a timely mannerAssists nursing staff to help complete tasksManages the State of Wisconsin Trauma RegistryApplies hospital visit charges to accountsOverhead pages when necessary per hospital protocol Manages ambulance reports Stock rooms, and checks expirations dates on supplies Gathers demographic and insurance information to complete the registration processEnters data into WI Emergency Tracking system when informedComplies with HIPPA Guidelines

Madison, Wisconsin Area

• Coach new hires and guide them through career enhancing educational programs • Properly uses excel to build formulas and create schedules• Follow state regulation for client interaction and supervise safety and sanitation standards• Expert use of salon computer system, ensure customers are properly categorized and billed • Oversaw all administrative duties for a high volume of revenue • Mentor staff in all areas of client relations, and selling techniques• Audit all bank statements and deposits• Manage stock levels and compute monthly inventory to ensure customer satisfaction • Properly and effectively ICD10 to submit to billing

Madison, Wi

• Served as liaison for admission and billing department of all contracted facilities concerning authorization status of upcoming Inpatient or Outpatient stays• Reproced claims • Entered referral and update referrals and responding when medical information is needed• Coordinated newborn information forwarded to GHC Enrollment staff• Received and processed confidential information related to medical files• Accurately transcribed phone, fax, voicemail, staff messages and provider ordered referral request into EPIC

Madison, Wisconsin Area

• Created, updated and maintained employer accounts as well as obtained, verified, and updated patients information• Effectively used the electric medical record system such as Occusource, GE Health and Allscripts• Audit all paperwork sent to employers via fax or mail in a timely manner• Monitored the physician’s dictation• Reported immunizations to Wisconsin Immunization Records• Maintained routine files and assisted in establishing a constant flowing office system• Created new staff personnel files ensuring all documentation is recorded and filed

Green Bay, Wisconsin Area

• Exceeded all monthly revenue target goals • Maintained a consistent clientele• Designed contemporary new styles for all ages and both genders• Managed reception and responsible for scheduling all reservations• Served as an exclusive stylist to elderly clientele

Appleton, Wi

• Assisted with floor sets/and changes• Verified price of items at time of check out• Ensured correct amount of cash at the beginning and end of the shift after complete sale processed in the drawer• Calculated daily transactions to ensure consistency between sales and profit

Kewaunee, Wi

• Provided friendly customer service and managed cash register• Prepared beverages and maintained sanitary work environment• Supervised up to 3 staff members and delegated tasks effectively • Handled pressure in a fast paced environment

Bachelor'S Degree, Health/Health Care Administration/Management

Medical Administrative Assistant, Medical Coding