Heidi Turner Email & Phone Number

USA

Ability to help patient through a "hot moment" into a safe space, but be able to identify when further interventions are needed.

Stoughton, WI

Provides direct support to the Emergency DepartmentRequests a provider to provider consultation with another facility Assists with transferring a patient to another facility Manages phone calls, screens and transfers to the appropriate departmentServes as a liaison between patients and medical staffMonitors security of the Emergency DepartmentMonitors.

Madison, Wisconsin Area

• Coach new hires and guide them through career enhancing educational programs
• Properly uses excel to build formulas and create schedules
• Follow state regulation for client interaction and supervise safety and sanitation standards
• Expert use of salon computer system, ensure customers are properly categorized and billed
• Oversaw all administrative duties for a high volume of revenue
• Mentor staff in all areas of client relations, and selling techniques

Madison, WI

• Served as liaison for admission and billing department of all contracted facilities concerning authorization status of upcoming Inpatient or Outpatient stays
• Reproced claims
• Entered referral and update referrals and responding when medical information is needed
• Coordinated newborn information forwarded to GHC Enrollment staff
• Received and processed confidential information related to medical files
• Accurately transcribed phone, fax, voicemail, staff messages and provider ordered referral request into EPIC

Madison, Wisconsin Area

• Created, updated and maintained employer accounts as well as obtained, verified, and updated patients information
• Effectively used the electric medical record system such as Occusource, GE Health and Allscripts
• Audit all paperwork sent to employers via fax or mail in a timely manner
• Monitored the physician’s dictation
• Reported immunizations to Wisconsin Immunization Records
• Maintained routine files and assisted in establishing a constant flowing office system

Green Bay, Wisconsin Area

• Exceeded all monthly revenue target goals
• Maintained a consistent clientele
• Designed contemporary new styles for all ages and both genders
• Managed reception and responsible for scheduling all reservations
• Served as an exclusive stylist to elderly clientele

Appleton, WI

• Assisted with floor sets/and changes
• Verified price of items at time of check out
• Ensured correct amount of cash at the beginning and end of the shift after complete sale processed in the drawer
• Calculated daily transactions to ensure consistency between sales and profit

Kewaunee, WI

• Provided friendly customer service and managed cash register
• Prepared beverages and maintained sanitary work environment
• Supervised up to 3 staff members and delegated tasks effectively
• Handled pressure in a fast paced environment

Bachelor'S Degree, Health/Health Care Administration/Management

Medical Administrative Assistant, Medical Coding