Heidi Kiser Shrm-Cp Email & Phone Number

Appleton, Wi

★ Responsible for talent and leadership development company-wide, administering two annual budgets totaling $400,000 while supervising a three-person team. Sustains a 90th percentile score across all annual employee satisfaction survey metrics.★ Coordinates and leads over 100 instructor-led workshops and courses each year to meet the needs of hundreds of leadership team members. Pivoted to virtual formats to increase leadership development class attendance.★ Handles the logistics of three-day customized training and development workshops held nationwide.★ Creating a Diversity, Equity & Inclusion talent program, serving as the basis for promoting underrepresented candidates to group and district leadership positions.★ Migrated class registration from email to a Microsoft SharePoint site to improve efficiency.★ Produced over 20 training videos and documents to support the implementation of a new scheduling system.★ Trained 20 individuals to advance to roles as Center Managers, leading 10% of the company’s 200 locations.

Mankato. Mn

Direct responsibility for all operational and compliance aspects of a 100,000+ donation per year blood-plasma-collection facility for the manufacture of live-saving therapies and pharmaceuticals. Used creative problem solving to ensure targets were met safely and successfully, while working within a heavily regulated environment. Balanced the needs of the staff, volunteer donors, and plasma fractionation plant in a unique environment that combined customer-facing service with manufacturing processes and healthcare/ food and drug regulations.★ Managed a plasma collection facility with over 100,000 donations each year.★ Supervised over 75 staff members while engaging with more than 2000 donors each week.★ Responsible for administering a $10M annual budget.

Oshkosh, Wisconsin Area

Directly responsible for oversight of the quality and regulatory compliance of 75,000+ donation per year blood-plasma collection facility to ensure the safety, purity, potency, trackability and traceability of the end products.

Bachelor'S Degree, International Studies And Russian Language

Activities and Societies: Study Abroad- St. Petersburg, Russia

Secondary Education And Teaching

Education record

Activities and Societies: Fond du Lac County 4-H- Junior Board of Directors for the county Horse Project, FFA, FHA,