Lead a team of up to 10 Technical Architects and Consultants supporting clients through implementations, upgrades, and enhancements. Participate in both the pre-sales and sales process, as well as continuous process improvement to drive Operational Excellence.

Recognized as "Cantactite of the Year" 2021

Shockoe.com is an Innovation, Strategy, and App Development Firm. Using mobility for workforce productivity, Shockoe goes beyond strategic advice; we help our clients rapidly develop multi-platform mobile solutions with a strong focus on user experience, productivity, and utility. Over the years, Shockoe has emerged as a mobile development, website design, and e-commerce solutions company staffed by certified Mobile Applications Developers and Titanium Certified Experts.Shockoe is an Appcelerator Gold Integration Partner, making us a one-stop shop for any Mobile related needs, from training to development.

Responsible for setting the strategy and driving system enhancements to grow capabilities and quality of Space Management.Design solutions with process and technical components including data integration and analytics, reporting and automation.Deliver executive level summaries to secure funding and alignment across teams.Manage a team of 4 to document, design, test, train and implement using Agile and UX methodologies.Proven successful implementation of system enhancement projects that have impacted over 10,000 end users.

Responsible for identifying and delivering system enhancements to grow capabilities and quality of Space Management data with an annual budget exceeding $2M.Integrate data from large disparate data sources to glean actionable insights. Deliver executive level summaries utilizing powerpoint and Tableau Dashboards to secure funding and alignment across teams.Directly manage 2 analysts and lead team of 5 through documentation, design, testing, training and implementation using Agile methodologies.Proven successful implementation of system enhancement projects that have impacted over 10,000 end users.

Manage team of 4 technical and development analysts that support an organization of approximately 150 users across multiple software platforms including JDA, AutoCad, and Oracle Databases. Through close partnership with business users identify and prioritize enhancements, develop business requirements, partner with IT to build technical specifications, project timelines, testing plans, as well as training and implementation plans for projects ranging from quick hits to multi-year transformational efforts.Provide system expertise to research and resolve system bugs and unanticipated results.

Served as innovation and technical support for organization of 80 analysts – built and utilized relational databases as well as incorporated macros and automation to drive efficiencies in processes.Developed a strategy and methodology for identifying non productive inventory – recognized by the Inventory Management organization with a star award by the Senior Vice President.Played a key role in a multi-year project writing business requirements, building process flows, reviewing technical specifications and participated in user acceptance testing.

Supported strategic initiatives recommending optimal linear and square footages to maximize department and store productivity in over 2200 locations.Identified test locations, then performed test and control analysis on merchandising projects to present to senior leadership before potential roll-out to entire chain.Lead training sessions on data analytics/modeling, MS Access and Excel, VBA, and Microstrategy

Recommended and implemented planogram and department redesign to improve productivity by 8% through expansion and reduction of groups, as well as improved adjacencies of departments.Developed Store Planning MS Access based project management tool eliminating up to 10 separate excel based files, standardizing the project management process and automating reporting resulting in time savings, enhanced data accuracy and reporting.

Supported enterprise-level talent management projects through research, analyzing data, summarizing results and presenting work product for senior management review.Developed the Top Down Market Assessment portion of annual Strategic Plan by analyzing demographic trends and projections for key talent segments. Analyzed metrics and proposed strategy for Diversity and Talent Management initiatives.

Designed Access queries and utilized advanced Excel functions to automate analysis of product performance resulting in time savings and profit growth.Identified and corrected system errors resulting in corrected inventory levels and cost savings.

Drove profitable sales increases and cost reductions. Managed a team of 18 associates and managers, led training for a district of 12 stores.Identified solutions to operational hurdles through analytics, process documentation and development resulting in improvements in KPIs. Some changes included goal setting structure (30% increase in daily goals achieved), competency based interview program (reduction in turnover), theatre dipping program (12% sales lift), and inventory management (18% cost reduction). Received recognition for development of a tool resulting in a 17% lift in corporate sales while overall sales experienced a 6% lift.Selected as one of 14 managers nationwide to serve on an Advisory Committee in F’07. Increased sales by the 4th highest % chain-wide at 19.9% over goal for F’06 and was selected recipient of the Passion Award for Region 2.