Heidi Xiao Email & Phone Number

📈 Over the past several years, I’ve had the privilege of helping an agency grow from just 5 to 270 employees in 4 years. Along the way, I’ve focused on everything from client retention and creative production to program management, optimizing workflows, and driving over $500 million in ad spend across various industries.🙋🏻‍♀️ A Little About Me:With 8 years of experience working in both agency and startup environments across the US and Canada, I’ve learned how to manage complex programs, streamline operations, and create processes that scale. I’m passionate about making things run smoothly, whether it's overseeing cross-departmental teams or fine-tuning the smallest details of a RACI. 🤝 How I Work:I combine strong process management with a mindset of experimentation and continuous improvement. I believe that a great program, team or product is built on clear communication, collaboration, and adaptability. Whether I’m optimizing creative workflows, launching a new initiative, or leading a diverse, cross-functional team, I always bring a blend of proactivity, directness, and emotional intelligence to the table. My goal is to create an environment where people feel empowered, performance thrives, and everyone is aligned toward a common vision.

Listed skills include Account Management, Communication, Advertising, Program Evaluation, and 26 others.

• 

  Mcgill University

  International Development, Political Science