Heidi Yip Email & Phone Number

Calgary, Ab, Ca

Calgary, Ab

- Working with diverse clients from various industries such as homebuilding, community building, and small local businesses. - Planned social media content weekly for clients, primarily managing a minimum of five different Instagram pages.- Managing these Instagram pages included creating creative posts, stories, increasing engagement, and monitoring audience responses.- Company photographer & videographer, travelling on-site to clients to provide high quality original photos of their product and marketing videos.- Designed graphics (posts and posters for clients while following their brand guidelines.)

Sait, Mru, & U Of C

Assisting the chaplains at SAIT and MRU, I meet with students to build a relationship and connect them to spiritual resources on campus. I help provide a place for students to feel safe to express their faith. Additionally, I assist in planning for any events and manage UCM's website.

3920 Edmonton Trail Ne

I provided marketing strategies and improved internal and external flow of communications through social media, designing, videography, and other outlets. My goal was to increase customer relationship value between the customer and the firm to which they would visit the office for further inquiries. Gauging the customer's current needs, I would follow up with current and prospective clients to maintain relationship and build trust. Developed a different and practical understanding of reaching markets and different methods of tracking. Designed and implemented many traditional promotional tools that followed the firm's brand. Additionally, I assisted in reception and administrative duties at the front end of the office. Hours: 1200+

12024 Sarcee Trail Nw

With my team, we served customers at the admission and concession tills ensuring that customers followed company policies before entering the facility. Within the facility, I supervised and accompanied kids in laser tag and wall climbing for proper harnessing and vesting. The most valued customers were those that booked party rooms in our facility. I hosted parties from 12 to 36 guests and provided exceptional customer service to which I received an abundance of great feedback from. Closing the facility for the day required a team effort to ensure that all checklists were followed and completed to provide an easy open for the following day.

Crossiron Mills

My personal objective was to provide an impactful visitation for customers that would potentially lead to future visitations. I was keen on friendly and relational customer service by prioritizing the customer's needs first. I performed training duties for new team members through Gap's training system and discovered that the best way to train was to lead by example. I worked towards managing an efficient workflow by keeping workspace organized for team members and customers. I assisted managers with visual merchandise and display arrangements that fit the store environment and Gap brand.Hours: 1800+

Bachelor Of Business Administration (Bba), Marketing

Activities and Societies: Student Leader in the Multi-Faith Chaplaincy Office and Every Nation Campus Club Experienced research and data.

Business Administration Diploma, Marketing

Activities and Societies: Case Competition Team competing in the 2015 Alberta Deans of Business Case Competition and 2015 Royal Roads.