Heidrun Fridriksdottir Email & Phone Number

Reykjavík, Is

Reykjavík, Capital Region, Iceland

Oversees and coordinates the activities of a group of celebrants, who are professionals that officiate ceremonies such as weddings, baby naming, funerals, and other significant life events. Here are some key responsibilities:**Recruitment and Training** **Support and Guidance****Networking and Collaboration****Quality Control****Marketing and Promotion****Event Coordination****Administrative Duties****Conflict Resolution**

Reykjavík, Capital Region, Iceland

Reykjavík, Capital Region, Iceland

Management, logistics & organization of courses and ceremonies all over Iceland.Budgeting and tracking of all related cost.Hiring teachers and managing their work schedule.Communication with parents, teachers, BoD and all related stakeholders.Implemented new registration system.Social media and website management

Iceland

Successfully planned, coordinated, and executed a variety of events, incl. large corporate annual gala dinners, seminars, ceremonies, corporate tours abroad and local toursManaged budgets from $10,000 to $200,000, ensuring cost-effectiveness and maximizing ROI.Implemented project management methodologies to effectively plan and track event timelines, milestones, and deliverablesCoordinated event and tours logistics, including venue selection, catering, audiovisual equipment, transportation, and accommodationsConducted post-event evaluations and analysis to assess event success, gather feedback, and identify areas for improvement.

o Human Resources, specifically: recruiting, hiring, training, performance management and scheduleo Store business operations, including managing profit and loss, facility management, safety and security, reaching sales goalso Product management, including ordering(or cancelling), receiving products, placing in store, following style guides from the HQ, price changes, handling damaged products, and returns from customers or to HQo Team Development, facilitating staff learning and development, motivatingo Problem solving, handling unusual circumstances related to difficult customers, technical issues, computers, cashiers, staff and suppliers for exampleo Consulted on advertising (always trying to find ways to use my studies and passion) and was in charge of all Facebook advertising + Facebook page for VERO MODA in Iceland.

Reykjavik

- Lead two teams of fellow students, set goals with them, gave tasks, did follow up, motivated the team and kept a good morale- Was in charge of corporate relations and the marketing campaign around the event- Was in contact with representatives from all 36 companies and managed their location at the event and was their person of contact if something was wrong.- Made a marketing plan and strategy with my team, we used PR, print, radio, social media, flyers, made a booklet (sold advertisement in it)- Enlarged the event from 25 companies to 36 companies – biggest Career days event in Iceland by negotiating with one of the universities.- This was vonlunteer work and I did it to gain the experience and have the opportunity to grow my network, promote my self, talking to managers and going to company meetings.

o Passenger care with high attention to safety matters. Remaining vigilant to any potential hazards, health, safety and the comfort and wellbeing of passengers. o Always up to date on all company safety notices. o Duties include arming/disarming doors, handling paperwork, USA procedures, duty free sales, bar and meals service and flight deck support. o Always maintaining high company standards on grooming and appearance o Delivering excellent customer service and keeping customers standards on service

- Responsible for the operations of Ovissuferdir ehf, a part of Hopbilar ehf.- Selling, arranging and managing tours and trips for Icelandic companies and groups both whole-day trips and shorter trips- Negotiating prices with both customers and wholesalers- Booking of tours and trips for tourists and foreign groups through e-mails and phone calls- Booking of buses for Icelandic customers- Always in contact with the customer, taking complaints and solving problems when they happen, both during working hours and on weekends when off duty if something came up during a trip/tour- In charge of all inquiries that came through the e-mail of Ovissuferdir answering questions from future clients, current customers and everything else that came up- Always managing multiple accounts at the same time

Bachelor Of Science - Bs, Business Administration And Management, General

Activities and Societies: AISEC

Studentspróf, International Business

Stúdentspróf, Alþjóðafræði