- Provide exceptional customer service by maintaining regular communication with clients in person, via phone, and via email to address inquiries, and keep them informed about case progress and legal procedures. - Manage attorney calendar, schedule client meetings, medical appointments, and court appearances, ensuring efficient workflow and timely client interactions. - Draft and prepare legal documents such as correspondence, demand letters, pleasings, and discovery requests, ensuring accuracy, compliance, and timely submission. - Enter and maintain client information, case details, and medical records in case management systems, ensuring data accuracy and accessibility for case evaluation and preparation. - Conduct thorough legal research on case-related issues, statutes, and precedents, providing attorney with valuable information to support case preparation and strategy. - Address client concerns and inquiries promptly and professionally, offering solutions and ensuring client satisfaction throughout the legal process.

- Acted as a key liaison between clients and internal teams, providing prompt and accurate responses to inquiries regarding trade regulations and compliance procedures, enhancing client satisfaction. - Managed import/export documentation processes, including data entry and verification of sanitary registration documents, customs declarations and compliance certificates, ensuring accuracy and adherence to regulatory requirements. - Conducted comprehensive research on international trade laws and regulations, interpreting findings to develop compliant trade strategies and mitigate potential risks for the organization and clients. - Maintained and updated databases and records of import/export activities, ensuring completeness and accuracy of information for audits and regulatory reporting.

- Provided exemplary customer service by serving as the primary point of contact for clients, promptly addressing inquiries, and ensuring clear communication throughout the legal process. - Managed attorney calendars, scheduled client meetings, and coordinated depositions and court meetings, optimizing workflow efficiency and ensuring timely case progression. - Conducted thorough research on case-related issues, statutes, and medical records, supporting attorneys in case preparation and drafting legal documents such as correspondence and demand letters. - Maintained meticulous records of client information, case details, medical and billing records in case management systems, ensuring accuracy and accessibility for case evaluation and reporting purposes.

- Conducted monthly, quarterly, and yearly inventories of warehouse stock- Executed inventory control transactions into ERP system (Netsuite) including transfers, consumptions, adjustments, and goods receipt- Identified inventory discrepancies, researched root causes, and implemented systematic solutions to control inventory flow, minimize shortages, and maintain accuracy of inventory- Collaborated with purchasing, marketing, and production department to align objectives and projects

- Managed, reviewed, and processed PO and work orders for e-commerce and wholesale orders- Monitored inventory levels and coordinated with warehouse team to ensure adequate stock levels - Collaborated with production, inventory, and logistics team to ensure timely and accurate order fulfillment- Identified opportunities for process improvement and implement changes as necessary to optimize order fulfillment efficiency

- Produced mockups, digital design sketches, and specs for product development- Distributed, and delivered sales, PR, and marketing materials- Analyzed marketing and social media data