Heike Kroll Email & Phone Number

London, Gb

Competent Proofreader, Copy-editor and Copy-writer, open to freelance opportunities.

Wrote, edited and oversaw piloting of new flagship product. Led on multiple major product rewrites and edits. Oversaw work of external writers, editors and designers to maintain quality standards. Mentored Product Development Officer in editorial skills. Worked jointly with Marketing & Communications team and other departments to integrate the product cycle into connected areas of the business.

Copy-edited and proofread all mental health training materials (e.g. course manuals, lesson plans, workbooks) produced by external course writers to improve structure, style and accessibility. Created relevant tone of voice and design guidelines to ensure consistency and set quality standards. Oversaw work of external editors and designers to blend content, brand and functionality. Wrote copy for all materials, researching specialist content, including statistical information.Project… Show more Copy-edited and proofread all mental health training materials (e.g. course manuals, lesson plans, workbooks) produced by external course writers to improve structure, style and accessibility. Created relevant tone of voice and design guidelines to ensure consistency and set quality standards. Oversaw work of external editors and designers to blend content, brand and functionality. Wrote copy for all materials, researching specialist content, including statistical information.Project managed the product development cycle of new and updated courses by liaising with stakeholders, setting and managing timelines, project risk controls and troubleshooting any issues as required. Developed and managed costing models, contracts, project budgets, and administrative systems to support quality improvement plans. Show less

Copy-edited and proofread all training course materials to ensure consistency and quality and to balance content, design/brand and functionality.Project managed the product development cycle by setting and managing timelines and troubleshooting any issues as required. Oversaw, planned and coordinated instructor training and CPD calendar, managing relationships with external clients and national training team (NTT). Developed strong processes to support NTT in delivery of programmes… Show more Copy-edited and proofread all training course materials to ensure consistency and quality and to balance content, design/brand and functionality.Project managed the product development cycle by setting and managing timelines and troubleshooting any issues as required. Oversaw, planned and coordinated instructor training and CPD calendar, managing relationships with external clients and national training team (NTT). Developed strong processes to support NTT in delivery of programmes, including guidance documentation, upskilling and bi-annual development days. Show less

Proofread training materials. Copy-writing and social media management. Coordinated training, liaised with clients commissioning training programmes and contractors delivering programmes.

Provided editorial and administrative support to the Editor of “One in Four” (national mental health magazine). Factual background research and writing briefs. Website maintenance. Conducted interviews, wrote, copy-edited and proofread copy for publication. Maintained subscription database. Liaised with freelance writers and organisations in the mental health field.

Day-to-day management of research project. Factual background research, design and execution of experiments, analysis/interpretation of data and presentation of results to supervisors/colleagues. General laboratory management, including stock maintenance, and assisting in undergraduate teaching.

Bachelor'S Degree, Biomedical Sciences With Pharmacology, 1St Class Honours

Dean's List & Department of Physiology award for best overall performance in 2nd & final 3rd year exams.

International Foundation Course

German Abitur, English, Biology, Chemistry, History, Aaa Equivalent Grades (1.2 Average)

Activities and Societies: English Language Musical Society, Teacher-student band, Astronomy society