Heikki Soininen Email & Phone Number

Helsinki, Uusimaa, Finland

I my current role I am responsible for developing customer experience, digital solutions and service portfolio management. To succeed, my skilled team of business designers and product owners is implementing a new CX strategy, seeking constantly new ways to improve existing services/processes and finding new business opportunities - always with a good mix.

Helsinki Metropolitan Area

At L&T I am responsible for finding new validated growth initiatives within circular economy domain. To accomplish this my team is following market trends, collecting customer insights, analyzing data and co-creating new concepts with customers and business stakeholders. Additional key tasks include e.g. fostering and facilitating innovation culture.

Helsinki Area, Finland

As a service design lead at Deloitte Digital Helsinki, I am wearing two hats. Firstly, being responsible for integrating design thinking with traditional management consultancy fields, such as data analytics, business strategy and human capital. This requires active collaboration with industry and service line leads and eagerness to build cross.

Helsinki Area, Finland

Being a service designer at Deloitte is a unique opportunity to build a bridge between design thinking and management consulting. At client assignments I worked tightly with data analysts, strategy consultants, Lean and AI experts to name a few. Projects that I have been either leading or delivering have focused mainly on private sector, in financial and.

Helsinki, Finland

Designing, manufacturing and selling custom made bags from repurposed sails. Tasks include product design and development, supply chain managemnt, e-retail, customer relationships, and accounting. Purjebägit is a project that I started together with my friend for several years ago. We realized that old sails are accumulating in the corners of yacht clubs.

Helsinki

Consulting brands on how to create more meaningful value for their customers and users. Educating service design tools and facilitating co-creative workshops. Conducting ethnographic research to collect consumer/user insights – creating new business and service concepts based on these insights. Working in a multidisciplinary team of brand strategists.

Conducting master's thesis about "Enhancing customer value in productization process"Korhonen Furniture Factory is a Finnish manufacturing company, which has decided to shift from producer to provider. They want to provide holistic services in the whole value chain from furniture development to sourcing networks, manufacturing, and maintenance. The goal of.

Helsinki

Developing a customer centric marketing strategy and implementing a set of new tools to improve Mobel’s marketing communication and brand management.Mobel Original Design is a small Finnish furniture brand producing minimalistic design furniture for public spaces, operating in B2B business. I began my part time project with mapping all the stakeholders.

Espoo

Developing service business strategy and building a partner network for Metsä Wood’s wooden multi-storey house concept.Metsä Wood's offering is the actual wooden frame for the multi-storey house. My goal was to find out how to make their offering more holistic and easier to approach from their clients perspective and therefore improve the customer.

Lahti

Developing a new icon plywood product for ISKU together with designers and technology specialists. Consulting Isku with UPM’s new plywood technology.During 2011 ISKU was implementing UPM's new thermoplastic plywood in their production. The same year I was working on a project with the aim of finding new product concepts for the same material. I brought my.

Global

Full-time sailing career; included training, sponsorship management, domestic andinternational competitions. Member of Finnish Olympic Committee World Class Training Group, 2006-2008Being a professional athlete has all the elements of entrepreneurship. Running a full time Olympic project required organizing funding and negotiating with sponsors.

Espoo

Designing research methods with department scientists; performed basic research tasks.A summer internship that gave me abilities to understand scientific research but also freedom to ideate how testing equipment could be developed in order to receive more reliable results.

International Design Business Management, Extensive Minor Studies And Master’S Thesis, 4/5

Wood Products Technology B.Sc (08/2013); M.Sc 1/2014, Mechanical Wood Engineering, Product Development, 4/5

Mechanical Engineering 310 (Me310), Design Innovation Course, 5/5

Year-long intensive product development course focused on design thinking, prototyping and international project management. In.